Service & Warranty Coordinator
2 weeks ago
**Responsibilities include, but are not limited to**:
- **Administration. **Of service and warranty systems, remote location service contracts and service work orders. Administer SMS and OEM time sensitive warranty processing as well as field related service contract and spreadsheets for work order to ensure accurate invoicing. Check the accuracy of timecards, input data and prepare payroll summaries.
- **Process. **Issue credits to customers and process credits from manufacturers in an accurate and timely manner. Closure and invoicing of service work orders.
- **Coordination. **Coordinate a varied workload. Reviewing, analyzing, developing, and monitoring warranty and factory parts support programs.
***Qualifications**:
- Strong knowledge of parts and operations of a service department
- Excellent computer skills including Microsoft and business systems
- Knowledge of equipment and attachments and of equipment warranties
- Strong knowledge of the warranty process
- High attention to detail and accuracy
- Good written and verbal communication
As part of our recruitment process you may be required to complete the following:
- Assessments
- Employment Verification
SMS Equipment offers rewarding **careers** in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages and a comprehensive group benefits plans.
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