Operations Coordinator
Found in: Talent CA 2 C2 - 7 days ago
Operations Coordinator - Full Time
Location: Prince George, BC
The Operations Coordinator reports directly to the Operations Manager. Responsible for managing the day-to-day operations of driver communication, scheduling, and routing, this role is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. The successful candidate must be able to work in a fast-paced environment and possess exceptional organizational and multi-tasking skills.
Primary Responsibilities:
- Ability to dispatch day-to-day operations of fleet units
- Provide tactful and professional phone assistance
- Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures
- Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment
- Work independently to resolve customer/passenger issues in a professional and friendly manner
- Administrative duties as required (payroll, filing, and reports)
Desired Qualifications & Experience:
- Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment
- Excellent verbal and written communication skills
- Experience in the transportation industry is an asset
- Strong computer skills using Microsoft Office, Outlook and confidence in using database systems
- Must have previous experience in administrative duties
- Clear criminal record
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