Customer Service Representative

2 months ago

Enfield, Canada HERTZ Full time

**General Responsibilities**

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.

**The key responsibilities and accountability are**:

- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.

**Educational Background**:

- High School Diploma or equivalent

**Professional Experiences**:

- A minimum of one year of sales or customer experience in a high volume or service oriented environment
- Passion for customer service and attention to detail - Goes the extra mile
- Proven strong sales and closing skills and the ability to friendly, engaging manner
- Motivated to achieve and exceed targeted goals

**Knowledge**:

- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
- Proficiency in English

**Must be able to**:

- Have the competitive drive and confidence to succeed in a commission-based environment.
- Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate sales, professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Show proven experience of working well within a team.
- Work flexible shifts including evenings, weekends, holidays and overtime when required
- Work outdoors during all weather conditions.
- Stand for long periods of time.

**Physical Requirements**:
Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required.

**Job Types**: Full-time, Permanent

Pay: From $16.50 per hour

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)

Licence/Certification:

- drivers license (required)

Work Location: In person

  • Lead Customer Service Representative

    6 months ago

    Enfield, Canada Circle K Full time

    Store 6002079: 6757 Highway. 2, Enfield, Nova Scotia B2T 1C8 **Lead Customer Service Representative** **As a Lead Customer Service Representative, you will enjoy**: - **Medical, Vision, Dental, & Life Insurance/long term Disability**: - **Flexible schedules**: - **Large, stable employer**: - **Opportunities for fast career advancement**: - **Task...

  • Overnight Customer Service Representative

    6 months ago

    Enfield, Canada Circle K Full time

    Store 6002079: 6757 Highway. 2, Enfield, Nova Scotia B2T 1C8 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    5 months ago

    Enfield, Canada HERTZ Full time

    **General Responsibilities** The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and...

  • Customer Service Representative I

    5 months ago

    Enfield, Canada IAA, an RB Global Inc. Company Full time

    IAA, an RB Global, Inc. Company is searching for Customer Service Representative I to join the team at our team in Enfield, NS IAA, Inc., a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and...

  • Customer Service Ambassador

    1 month ago

    Enfield, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and...

  • Dining Service Representative

    2 weeks ago

    Enfield No. 194, Canada Compass Group Canada Full time

    Job Summary: We are seeking a Dining Service Representative to provide exceptional customer service and support in a fast-paced restaurant or airport environment.About the Role:Customer Service: Greet customers, address complaints, and answer questions about menu items and preparation methods.Cash Handling: Balance and deposit cash, and maintain daily log...

  • Instant Return Representative

    6 months ago

    Enfield, Canada HERTZ Full time

    **Location: Halifax Stanfield International Airport** **General Responsibilities** Do you find it exciting to meet new people? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in...

  • Fido Sales Representative

    5 months ago

    Enfield, Canada Wireless DNA Inc. Full time

    **Job description** **About Us**: Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 20 years in the industry with an award-winning network of stores to bring the best and the latest in telecommunication technology. We have 29 different locations across the Greater Toronto area, and also one at the Calgary airport. We are passionate...

  • Instant Return Representative

    5 months ago

    Enfield, Canada HERTZ Full time

    **Location: Halifax Stanfield International Airport** **General Responsibilities** Do you find it exciting to meet new people? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in...

  • Service Advisor

    5 months ago

    Enfield, Canada OPENLANE Full time

    OPENLANE (previously ADESA Halifax) has an opening for a full-time Service Advisor to join our team. This role has a schedule of 8:30am-5pm Monday through Friday, with occasional overtime. Compensation package includes a company paid medical/dental/health care plan, life insurance, RRSP matching, 3 weeks of paid time off to start (prorated in first year),...

  • Sales Pro

    5 months ago

    Enfield, Canada Advance Auto Parts Full time

    Hours expected Monday to Friday 2-6 Saturdays 8-3 Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and...

  • Sales Pro

    6 months ago

    Enfield, Canada CARQUEST Canada Ltd (720) Full time

    Expected hours Monday to Friday 2-6 Saturdays 8-3 Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and...

  • Driver (Casual / Part Time)

    5 months ago

    Enfield, Canada OPENLANE Full time

    As a Transport Driver, you will be assigned to drive a variety of vehicles to & from our vehicle logistic centers (OPENLANE / ADESA locations), providing our customers with local pick up & delivery services. You may also provide assistance with inventory moves within the lot. - This is a casual position, typically scheduled for 2-5 shifts per week depending...

  • Food Service

    5 months ago

    Enfield, Canada Harnois Énergies Full time

    The Proxi network has more than 160 Proxi and Proxi Extra convenience stores in Ontario, Quebec and the Atlantic provinces. We’re a family-owned company that takes the well-being of our employees to heart. Don't delay and join our team today! Proxi/Go! Store convenience stores.** #RightOn.** **Schedule**:Part Time - Weekdays - Weekends **WHAT WE...

  • Guest Service Manager

    2 months ago

    Enfield, Canada Hilton Garden Inn Halifax Airport+ Holiday Inn Express Halifax Airport Full time

    **Job Summary** **Task Include but not limited to**: SALES AND REVENUE - Inventory Management - Upselling - Rates and Inventory - Salesmanship / Revenue Focus - Forecasting - Special Promotion Knowledge Coordination of Packages GUEST SERVICES - Welcoming Groups - Special Event Log - Service Standards - Efficient Reservation Handling - Front Office...

  • Assistant Manager

    4 weeks ago

    Enfield, Canada Aroma Maya Coffee & Donuts Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Tasks**: - Evaluate daily operations - Monitor revenues to determine labour cost - Monitor staff performance - Plan and organize daily operations - Recruit staff - Set staff work schedules - Supervise staff - Train staff - Determine type of services to be...

  • assistant manager

    4 weeks ago

    Enfield, Canada Aroma Maya Coffee & Donuts Full time

    Education: Secondary (high) school graduation certificateExperience: 2 years to less than 3 yearsTasksEvaluate daily operations Monitor revenues to determine labour cost Monitor staff performance Plan and organize daily operationsRecruit staffSet staff work schedulesSupervise staffTrain staffDetermine type of services to be offered and implement operational...

  • Food Service Supervisor

    5 months ago

    Enfield, Canada Down East Hospitality Incorporated Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Food service establishment - Coffee shop **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Ensure that food and service meet quality control...

  • Food Service Supervisor

    6 months ago

    Enfield, Canada Down East Hospitality Incorporated Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Food service establishment - Coffee shop **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Ensure food service and quality control - Address...

  • Food Service Supervisor

    6 months ago

    Enfield, Canada Down East Hospitality Incorporated Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Food service establishment - Coffee shop **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Ensure that food and service meet quality control standards -...