Dispatcher

2 weeks ago

Fort St John, Canada LaPrairie Group Full time

**LaPrairie Crane** is one of Canada’s largest independent mobile-crane companies with fleet capabilities ranging from 5 - 600 tons, including all terrain, boom truck, carry deck, crawler, hydraulic truck, rough terrain, and tower cranes.

*_
LAPRAIRIE Group of Companies_*_, established in 1982 as a one-crane, two-man operation in Tumbler Ridge, BC, has grown into a successful, group of companies employing over 600 local employees and offering full turnkey services within the mobile crane and rigging, heavy hauling, highway, and bridge maintenance, frac sand mining, processing, and distribution service sectors. This 100% Canadian, and family-owned group of companies services the Canadian and Northeastern USA markets through its various subsidiaries: LAPRAIRIE Crane, LAPRAIRIE Haul, LAPRAIRIE Works, LAPRAIRIE Oilfield, CAPSTAN Hauling, ENTREC, LAPRAIRIE Rock, and Canadian Silica Industries._

LaPrairie Crane is currently recruiting **Dispatcher** to join our team in **Fort St. John, BC**.

**Responsibilities**:
Duties may include, but are not limited to:

- Dispatching Crane Operators and managing scheduling & logistics as needed with the necessary permits and directions
- Providing ongoing support and assistance to Crane and Equipment Operators from start of job to finish
- Managing incoming phone calls from Operators, customers, management
- Communicating with supervisors in the field to ensure adequate tools, equipment and manpower is available
- Monitoring road conditions, bans, construction zones and accidents to revise routes as needed
- Maintaining accurate and timely data information in company’s custom dispatch and quoting platform
- Maintaining and updating annual permits
- Active communication with customers to address concerns and requests in a professional and efficient manner
- Ensuring high standards of safe work practices while maintaining optimal efficiency
- Establishing methods to meet work schedules and co-ordinate work activities
- Resolving work problems and recommend measures to improve productivity and product quality
- Assisting in the resolution of equipment problems
- Monitoring job progress and provide regular reporting to the Branch Manager
- Reviewing and verifying paperwork such as daily logs, inspection logs, delivery receipts, vehicle inspection, hours of service, etc.

**Skills and Requirements**:

- Minimum of two (2) + years of experience dispatching for trucking and/or heavy hauling, and/or crane or picker truck company
- Self-motivated, organized, and able to work in a high-pressure environment
- Excellent verbal and written communication skills & strong problem-solving skills
- The ability to build relationships with employees in all departments and levels of the organization by dealing with everyone professionally and tactfully
- Ability to promote positive safety culture
- Computer literacy, in general, with Microsoft Office training
- Good financial and business awareness to be able to provide the company with cost-effective solutions
- Ability to communicate with all levels of the organization and its executive team
- Able to maintain and build relationships with ENTREC customers
- Ability to bring new customers to company will be considered a definite asset

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