Dispatcher – St. John’s

2 weeks ago


St John's, Canada On Side Restoration Full time

Compensation: $48, – $52, / year (full-time / permanent)

Is Tetris your favourite game? If you’re fascinated by mastering a challenge with a ridiculous number of moving parts and you may have actually herded cats before, then you need to read the Dispatching job below

The Job – Dispatcher

Dispatchers play an integral role in keeping customer satisfaction high by maintaining a professional and empathetic demeanor while dispatching On Side Restoration crews to jobs in a timely manner. Knowing who to call, when to call them and what the steps are in the restoration process is all just a regular part of being a Dispatcher.

Dispatchers are responsible for:

Dispatching crews to save the day when disasters hit. Understanding scope of work and skills needed on a job site. Scheduling work with property owners. Managing sub-trade schedules. Managing crew mix and on-call availability.

What you bring:

Superior customer service skills and a genuine desire to help people. Unparalleled organizational skills. Conscientiousness, never leaving a task before it’s complete. Curiosity, you’re always asking questions and want to know the rest of the story. Excellent phone and computer skills (MS Office – Word, Excel and Teams familiarity is a must).

Of Note

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people We WANT to start you off on a career path you’ll love, we WANT you to be fulfilled by your work and we WANT to provide you with a steady pay-cheque.

We also love that we’re able to provide an employee assistance program, RRSP matching program, excellent health plan which includes extended medical (chiropractic, massage, acupuncture, vision, and more) dental, long-term disability (LTD) and life insurance.

We provide on the job training with opportunity for development—promotions and national career movement are yours for the taking (well, with a few months under your belt). At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.



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