Quality and Integration Coordinator

1 month ago

Halton, Canada Halton Region Full time

**Quality and Integration Coordinator**:
At Halton Region, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Halton Region is committed to providing accommodation to individuals with disabilities throughout the recruitment process.

You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

**As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.**

**Posting ID**: 2058
**Department**: Social & Community Services
**Division**: Services for Seniors

**Job Type**: Permanent
**Hours of Work**: 35 hours per week
**Work Location**: Halton Regional Centre - 1151 Bronte Road, Oakville
**Employee Group**: OCT
**Posting Date**:June 14, 2023
**Application Deadline**: June 28, 2023

**Job Summary**:
Reporting to the CQI Risk Manager, the incumbent will support quality improvement and quality assurance initiatives and their accompanying strategies and communications. They will also support strategic projects and departmental initiatives relevant to Services for Seniors

**Duties & Responsibilities**:

- Provide coordination, support and project management for divisional and departmental initiatives, projects, strategic priorities and committees.
- Support continuous quality improvement initiatives, research of best practices and integration of quality into divisional activities.
- Collaborate with divisional, departmental and regional staff to establish and evaluate new business process improvements within Services for Seniors.
- Track trends, analyze and obtain client/resident and stakeholder satisfaction data.
- Support Halton Region’s Older Adult Advisory Committee as the staff liaison and in keeping with their mandate to provide advice to Regional Council with respect to Regional policy, planning and services impacting older adults.
- Facilitate stakeholder meetings, committees and other engagement activities, including engaging with external consultants as required.
- Develop high quality information for a variety of audiences including; researching and developing background papers, briefing notes, reports, and presentations. Manage processes and content for regular stakeholder communications such as electronic newsletters and updates.
- Facilitate ongoing work required to comply with compliance and legislated requirements.
- Demonstrate excellent communication skills, possess superior time management skills and able to manage work flow in order to complete work on time and as expected.
- Be self-motivated and capable of working independently and in a team environment.
- Be a key support for the Dementia Strategy, including researching best practises and implementation activities.

**Skills & Qualifications**:
**Essential**
- Degree in Sociology, Health Aging and Society, Health Sciences or Administration, Business Administration or related fields.
- Knowledge and experience in quality improvement, project management, change management, data analytics and program evaluation.
- An understanding of standards as set out by the Ministry of Health and Long-Term Care, professional colleges and other regulatory bodies.

**Preferred**
- Master degree in Health and Aging, Health Sciences, Busienss Administration or related fields.
- LEAN Six Sigma Green Belt certification.
- Minimum of two (2) years’ experience in health care and/or long term care.

**Working/ Employment Conditions**:
**Working Conditions**
- Travel will be required, incumbent must provide their own transportation.

**Employment Conditions**
- Current (obtained within the past six (6) months), original and acceptable Criminal Records Check with Vulnerable Sector Screen, by the first day of employment.
- Current two-step tuberculosis test (obtained within the past twelve (12) months) by the first day of employment.
- In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.

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