Program Assistant, Corporate Policy

3 weeks ago

Brampton, Canada City of Brampton Full time

**Job Description**:
**JOB TITLE**:Program Assistant, Corporate Policy

**DEPARTMENT**:Office of the CAO

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Temporary, 4 months

**HOURS OF WORK**:35 hour workweek

**LOCATION**:Hybrid Model - when working onsite, you will report to the location of West Tower.

**HOURLY RATE**:$18

**POSTING DATE**:May 05, 2024

**CLOSING DATE**:April 05, 2023

**AREA OF RESPONSIBILITY**:
Reporting to the Senior Manager, Corporate Projects & Standards, this role provides program and administrative support to the Corporate Policy Team (CPT), assisting in day-to-day duties. Supports the effective delivery of services and responds to general inquiries received by the section. This role will support the CPT in preparing reports, presentations, policy guides, and templates while supporting the coordination and tracking of policy development.
- Respond to customer inquiries/concerns and provide information regarding programs and services, and escalates to appropriate City staff as required
- Assist and collaborate on sectional programs and special projects
- Provide administrative support including physical and electronic filing, preparing memos and formatting reports
- Maintain records, documentation, and prepare reports as required
- Process online forms and provide support on sectional workflow procedures
- Assist with data entry and tracking, and maintain data integrity
- Maintain an understanding of department programs and services
- Understand and adhere to Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards
- Attend meetings/training as required
- Work well within diverse groups in support of operational goals and objectives.
- Demonstrate corporate values at all times.
- Participate as a member of cross-functional team.
- Provide support/backup as necessary.

**SELECTION CRITERIA**:

- Working towards a degree or diploma in Business Administration, Political Science, Public Administration, Law or equivalent or a similar discipline, or have a related experience or interest.
- Demonstrated working knowledge of corporate policy specific principles
- Effective customer service skills and communication skills
- Effective time management and organizational skills
- **Preference will be given to students that have a permanent residency in Brampton._
- **_Various tests and/or exams may be administered as part of the selection criteria._

**Alternate formats will be provided upon request.**

**Interview**:Our recruitment process will be completed with video conference technology.

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