Front Desk Receptionist
3 weeks ago
**POINTE-CLAIRE LOCATION ONLY** Description français à suivre**
- Greet clients as they step into the salon, respond to their inquiries, make them feel comfortable while they wait to be attended to, and schedule appointments for clients with hair stylists.
- Offer clients refreshments or magazines while waiting (Currently unavailable due to COVID-19).
- Answer the telephone and attend to inquiries made over the phone, and also make bookings for clients.
- Be knowledgeable on the products we carry and give clients useful advice about the products if they seek your opinion.
- Keep records of client payment/billings for services rendered in the salon up to date through our computer software.
**Requirements**:
- Good knowledge of hair care and beauty products.
- Good knowledge of computers.
- Willingness to learn about new products and or computer programs.
- Exhibit good human relations skills.
- Ability to resolve issues amicably, especially with clients.
- Good organizational skills.
- Have a good temperament.
- Completely bilingual
**EMPLACEMENT DE POINTE-CLAIRE UNIQUEMENT**
Description de l'emploi
- Accueillir les clients lorsqu'ils entrent dans le salon; prendre leurs demandes de renseignements et les mettre à l'aise en attendant qu'on s'occupe d'eux et prendre les rendez-vous pour les clients avec nos coiffeurs.
- Offrez aux clients des rafraichissements pendant qu'ils attendent leur tour et proposer des magazines à lire. (Actuellement indisponible en raison de COVID-19).
- Répondez au téléphone, répondez aux demandes de renseignements faites par téléphone, et faites également des réservations pour les clients.
- Soyez très bien informé sur les divers produits de soins capillaires dans le salon et donnez des conseils utiles aux clients sur les produits s'ils demandent votre avis.
- Tenir des registres des paiements/facturations des clients pour les services rendus dans le salon à jour via notre ordinateur.
Compétences
- Bonne connaissance des produits de soins capillaires et de beauté.
- Bonne connaissance des ordinateurs.
- Volonté de se renseigner sur de nouveaux produits et/ou programmes informatiques.
- Faire preuve d'un bon sens des relations humaines.
- Capacité à résoudre les problèmes à l'amiable, notamment avec les clients.
- Bonnes compétences organisationnelles.
- Avoir un bon tempérament.
- Complètement bilingue.
Type d'emploi : Temps plein, Temps partiel
Salaire : à partir de 14,25$ par heure
Avantages:
- Congés de Vacances et Compensatoires
Horaires de travail:
- 8 Heures
- Disponibilité la fin de semaine
- Du Lundi au Vendredi
- Sur appel
Types de paie supplémentaire:
- Commissions
- Pourboires
Mesures COVID-19:
Assainissement constant du salon, des outils et des surfaces communes (i.e. poignées de porte, comptoirs, etc.). Aucune tolérance pour le non-respect des mesures d'hygiène et de sécurité.
Capacité à faire le trajet ou à déménager:
- Pointe-Claire, QC H9R 5A5: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)
Expérience:
- administration: 1 an (Souhaité)
Langue:
- Français (Obligatoire)
- Anglais (Obligatoire)
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