Municipal Enforcement Officer Iii

7 months ago

Edmonton, Canada City of Edmonton Full time

**Municipal Enforcement Officer III**

**Job Number***:
**46660**

Enhance the livability of the City of Edmonton through a career that’s not just about enforcement. Utilize your exceptional communication, problem solving, and leadership skills to guide and manage a team of Municipal Enforcement Officers as they work with citizens, businesses and communities. Ensure Edmonton's community standards are maintained through the inspection and enforcement of municipal bylaws.

Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style. With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

- Lead a diverse team of Municipal Enforcement Officers with accountability, courage and inclusiveness to meet the vision and mandate of the Community Standards & Neighbourhoods Branch
- Organize and oversee daily work assignments and review enforcement activities to ensure mandated legislation is being appropriately enforced and resources are being appropriately allocated to meet operational goals
- Investigate highly complex or politically sensitive enforcement matters and customer complaints
- Provide assistance to Municipal Enforcement Officers/Weed Inspectors with the interpretation of applicable legislation
- Assist in the development and updating of policy, procedures and manuals related to all Municipal Enforcement programs
- Prepare and submit requests and recommendations to the Operations Coordinator for improved program efficiencies and productivity
- Prepare reports on specific incidents and events; review court briefs submitted by officers and ensure evidence is present for court challenges
- Provide information and interpretation of legislation to the public and media through presentations, interviews, and/or in writing
- Administer and monitor performance management mechanisms to ensure staff members are meeting operational objectives and performance standards; coaching and counseling staff, executing performance appraisals, implementing corrective measures
- Hire, train and orient new staff
- Perform other related duties as required

**Qualifications**:

- Completed 2 year diploma in Law Enforcement, Police Studies, Criminology, Sociology or related discipline from a provincially recognized institute or college.
- Additional coursework/training in enforcement & security, public administration, change management or leadership is considered an asset
- Minimum 1 year experience in a related supervisory capacity
- Minimum 3 years of diverse bylaw enforcement experience
- Minimum 5 years public contact experience
- Ability to effectively and efficiently plan, assign, supervise and evaluate the work of others, and monitor performance for timeliness, quality, productivity, and safety standards.
- Strong leadership skills including the ability to promote and maintain a positive, team oriented environment and the ability to build and maintain a positive team morale
- Considerable knowledge of relevant municipal bylaws, provincial acts, procedures, investigative techniques, rules of evidence, and court processes
- Excellent communication and problem solving skills; including the ability to resolve conflict with citizens in difficult situations while ensuring fair and consistent enforcement of bylaws
- Ability to meet deadlines, work effectively under public pressure, negotiate and resolve conflicts
- Ability to collaborate and build trust, obtain input, understanding, and participation from staff
- Willingness to take calculated risks in order to create and implement positive change
- Strong writing skills with the ability to draft reports and correspondence clearly presenting information and recommendations
- Computer proficiency including but not limited to Posse Winchester, Posse App and Google Suite
- Eligible to obtain and maintain Commissioner of Oaths status
- Valid Alberta Class 5 driver’s licence (or provincial equivalent). Must obtain business auto insurance for personal vehicle use on City business
- Valid Standard FIrst Aid - CPR - Level C is required
- Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
- Valid Alberta Class 5 driver's license (or provincial equivalent). Must arrange own transportation to be reimbursed in accordance with City of Edmonton policy which may require business auto insurance
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. F

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