Account Manager

4 weeks ago

Hamilton, Canada American Iron and Metal Full time

Company Description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday) thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.

We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

**Job Description**:
In collaboration with the Trading Manager, the Account Manager/Junior Trader is responsible for buying and trading of scrap metal products. They are also required to develop and maintain outstanding business relationships with new and current customers. This position requires a self-motivated individual who thrives in a dynamic work environment and enjoys working closely with various departments within the company, as well as customers and suppliers.
- Develop and maintain outstanding business relationships with existing and new clients
- Identify new markets, suppliers and/or customers
- Work with Trading Manager to develop and maintain targets
- Purchase and sell material across various markets while meeting volume and profit targets
- Visit with suppliers and/or customers, either on the phone or in person, to promote new and repeat business, quote pricing, provide customer service, answer questions, handle complaints and build rapport
- Coordinate deliveries and/or pickups and assist dispatch where appropriate
- Develop a network of reliable contacts
- Utilize knowledge of yard operations and processing to make cost effective pricing decisions
- Keep informed of competitive efforts directed at our accounts. Develop strategies and action to prevent account loss
- Generate and maintain spreadsheets as necessary
- Commodity market trend/indexes
- Pricing
- Order Performance
- Etc.
- Perform special projects as assigned
- Other duties as required

**Qualifications**:

- Results-driven mentality, with a propensity for speed and action
- Exceptional communication skills, highly organized, collaborative and detail oriented
- Entrepreneurial spirit and high-energy
- University Degree is preferred
- Sales, marketing and/or operations focus is an asset
- Exceptional math, linguistic and computer (MS Office) skills are essential
- 1+ years in a Customer Success, Relationship Management, Account Management, or similar role is preferred
- Valid passport and driver’s license

Additional Information
**_
We Offer:_**
- A competitive annual base salary, vacation, benefits, and a RRSP matching program
- The tools and support needed to be successful in your career and professional development.
- A dynamic & rewarding work environment that is also a lot of fun

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