Community Impact Centre Receptionist

2 weeks ago

Calgary, Canada The Mustard Seed Society Full time

Do you have the ability to handle multiple tasks simultaneously in a fast-paced environment? Do you have the ability to maintain Maintaining a compassionate and professional demeanor with all stakeholders. The Mustard Seed is seeking a proactive Community Impact Centre Receptionist.

The Community Impact Centre Receptionist is a crucial point of contact for many service users and visitors to the downtown Impact Centre. This position is fast-paced and requires the ability to perform multiple tasks simultaneously while still maintaining a compassionate and professional approach with all stakeholders. Answering incoming phone calls and inquiries from guests and the public is primary to this role, as is working closely with The Mustard Seed’s guests by encouraging them in their journey and connecting them with the appropriate resources. Additionally, this role is administratively focused and requires excellent proficiency in time management, interpersonal skills, organization, and all components of Microsoft Office.

**Employment Type**: Permanent, Full-time
**Schedule**:Monday to Friday 9:00 a.m. to 5:00 p.m.
**Reporting to**: Site Lead
**City**: Calgary, AB
**Number of Positions to Fill**: 1
**RFR #**:_ 1094_

**MAJOR DUTIES AND RESPONSIBILITIES**:

- Answer phone calls in a polite and courteous manner as well as track, log, and transfer phone calls accordingly.
- Create guest profiles using the Homeless Management Information System (HMIS) and refer guests to the appropriate services.
- Sign guests into the downtown Impact Centre and book appointments for guests with program staff.
- Facilitate relationship with the Calgary Food Bank to process hamper requests and ensure hamper delivery.
- Conduct soft Advocacy for guest, including connecting guest to the appropriate resources within or outside The Mustard Seed.
- Maintain and monitor volunteer and guest activities within the downtown Impact Centre.
- Serve on the Health & Safety Committee and fulfill requirements of H&S in the downtown Impact Centre including inspections, reports, and attending meetings.
- Greet and ensure visitors are treated with excellence and appreciation.
- Greet volunteers appropriately and ensure they are assisted as needed while also working closely with the Volunteer Coordinators.
- Consistently communicate with the Street Level team as issues arise.
- Perform clerical duties.
- Provide crisis intervention as required.
- Track statistics, prepare reports, attend training as required.
- Required to abide by all Health & Safety protocols including completing a report for all incidents that occur, including near misses, in a timely manner.

**MINIMUM QUALIFICATIONS AND SKILLS**
- Associate degree in Office Administration, a related field, or equivalent professional experience.
- Strong communication skills.
- Knowledge of mental illness and addictions preferred.
- Ability to deal with sensitive and confidential information.
- Good organizational and time management skills.
- Proven computer skills (Microsoft Office).
- Excellent customer service skills.
- Excellent multi-tasking capabilities.
- Proficiency in critical thinking and problem solving.
- An independent self-starter with the ability to work in a cross-functional team.
- Strong desire to work with a marginalized population.
- Experience working with volunteers.

**WORKING CONDITIONS**
- This position involves a moderate level of physical activity, including walking, standing, sitting, lifting, and carrying. Additionally, it requires daily interactions with colleagues and guests.
- This position is often fast-paced, and requires a focused amount of mental effort to analyze information and problem solve.
- This position requires focused mental effort, including but not limited to, operating a computer, using two-way radio communications, perceiving and quickly responding to crises within and around the buildings.
- Exposed to challenging situations like overdoses, angry clients, and the potential of violence.
- Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive.
- Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

**ADDITIONAL REQUIREMENTS**
- An Employment Background Check is required for all positions at The Mustard Seed
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

**NOTE**
- Your privacy is important to us. The information

  • Saturday Receptionist

    2 weeks ago

    Calgary, Canada Chiropractic Health Centre Full time

    Are you looking to join a dynamic and growing office environment? Our office is so much more than a health centre, we believe in knowing patients on a first name basis and working with them to develop the perfect health plan that fits their lifestyle. We are currently seeking an additional receptionist to work part-time with our current receptionist and...

  • Medical Receptionist

    3 months ago

    Calgary, Canada Southern Alberta Surgical Center Full time

    **Job Summary** Rideau Clinic by Southern Alberta Surgical Centre,, is currently seeking a full time Receptionist, starting immediately. **Duties and Responsibilities Include but are not limited to.** - Greet and assist patients, visitors, and staff in a courteous and professional manner. - Schedule and confirm patient appointments, ensuring optimal use of...

  • Communications Coordinator

    4 weeks ago

    Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

    **Hi. We’re Trellis.** Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community...

  • Communications Coordinator

    1 week ago

    Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

    Hi. We’re Trellis. Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community...

  • Receptionist

    2 weeks ago

    Calgary, Canada Westland Insurance Full time

    Calgary (Tuxedo Park), AB, 2400 Centre St N, Calgary, Alberta, Canada Req #3655 Friday, November 29, 2024 We're searching for a Receptionist. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Receptionist in our Calgary Centre North office. Discover what's possible, with Westland. The Westland story is...

  • Receptionist

    7 months ago

    Calgary, Canada Strategic Group Full time

    Strategic Group owns and develops office, retail, and residential properties across Canada. Beyond real estate, we own business in construction, building services, oilfield services, hospitality, pet care, agriculture, technology, and corporate finance. Receptionist Strategic Group, Calgary, is offering a full-time, temporary to possible permanent position...

  • Dental Receptionist/ Administrator

    3 months ago

    Calgary, Canada Northland Oral & Maxillofacial Surgery Centre Full time

    Full Time Receptionist Northland Oral & Maxillofacial Surgery Centre - Calgary, AB We are searching for an experienced (min 3 years in the dental field), mature and professional person who is capable of delivering customer service while maintaining effective time management skills. - Excellent verbal and written communication skills: You must be able to...

  • Receptionist

    6 months ago

    Calgary, Canada Bartle & Gibson Co. Ltd. Full time

    **RECEPTIONIST** Are you a welcoming and enthusiastic person? Are you friendly and outgoing? Do you enjoy providing excellent customer service to all customers? If you’ve answered yes to these questions, then come join our team at Bartle & Gibson! As the **Receptionist** in our Calgary Distribution Centre, you are the face of Bartle & Gibson. This is a...

  • Receptionist

    3 weeks ago

    Calgary, Canada Westland Insurance Ltd. Full time

    We’re searching for a Receptionist. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Receptionist in our Calgary Centre North office. Discover what’s possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland...

  • Receptionist

    1 month ago

    Calgary, Canada CBI Health Full time

    **Receptionist - Calgary AB**: Panther Sports Medicine has been providing expert care since 1987 and is a leader in the delivery of acute rehabilitation in the Calgary area. We are looking for a dynamic receptionist interested in personal and professional growth. You will be responsible for shared administrative support functions in a team environment as...

  • Medical Receptionist

    6 months ago

    Calgary, Canada Clearpoint Health Network Inc. Full time

    Clearpoint Health Network, is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centers across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients,...

  • Receptionist

    3 months ago

    Calgary, Canada Village Honda Full time

    The Wood Automotive Group, one of Alberta's largest automobile retailers for 40 years, is offering an exciting opportunity for a Receptionist to join the Village Honda dealership! The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 7 dealerships, a...

  • Receptionist

    4 months ago

    Calgary, Canada CBI Health Full time

    **Receptionist - Calgary AB**: Panther Sports Medicine has been providing expert care since 1987 and is a leader in the delivery of acute rehabilitation in the Calgary area. We are looking for a dynamic receptionist interested in personal and professional growth. You will be responsible for shared administrative support functions in a team environment as...

  • Receptionist

    6 months ago

    Calgary, Canada CBI Health Full time

    **Receptionist Panther Trico, Calgary AB** **Panther Sports Medicine****: Panther Sports Medicine & Rehabilitation has been providing expert care since 1987 and is a leader in the delivery of acute rehabilitation in the Calgary area. We are looking for a dynamic receptionist interested in personal and professional growth. You will be responsible for shared...

  • Receptionist

    4 months ago

    Calgary, Canada CBI Health Full time

    **Receptionist Panther Seton, Calgary AB** **Panther Sports Medicine****: Panther Sports Medicine & Rehabilitation has been providing expert care since 1987 and is a leader in the delivery of acute rehabilitation in the Calgary area. We are looking for a dynamic receptionist interested in personal and professional growth. You will be responsible for shared...

  • Receptionist

    6 months ago

    Calgary, Canada CBI Health Full time

    **Casual - Receptionist Panther Trico, Calgary AB** **Panther Sports Medicine****: Panther Sports Medicine & Rehabilitation has been providing expert care since 1987 and is a leader in the delivery of acute rehabilitation in the Calgary area. We are looking for a dynamic receptionist interested in personal and professional growth. You will be responsible...

  • Receptionist

    6 months ago

    Calgary, Canada CBI Health Full time

    **Part Time Receptionist Panther South Fish Creek, Calgary AB** **Panther Sports Medicine****: Panther Sports Medicine & Rehabilitation has been providing expert care since 1987 and is a leader in the delivery of acute rehabilitation in the Calgary area. We are looking for a dynamic receptionist interested in personal and professional growth. You will be...

  • Receptionist

    6 months ago

    Calgary, Canada CBI Health Full time

    **Receptionist - South Fish Creek, Calgary AB** **Panther Sports Medicine***: Hours for this position are: Monday - Thursday Evenings from 2pm - 0730pm Panther Sports Medicine & Rehabilitation has been providing expert care since 1987 and is a leader in the delivery of acute rehabilitation in the Calgary area. We are looking for a dynamic receptionist...

  • Receptionist (Temporary-full Time) - Chinook Care

    2 months ago

    Calgary, Canada Intercare Corporate Group Inc. Full time

    **Receptionist** Join our dynamic team as a Receptionist, where you’ll be at the heart of our Chinook Care Centre operations and have the exciting opportunity to provide support across our facility. If you’re a proactive, organized, and personable individual with a passion for providing support and making a difference, we’d love to hear from...

  • Social Impact

    2 weeks ago

    Calgary, Canada Miskanawah Community Services Association Full time

    SALARY: CAD 70000.00 YEARLY - PUBLISHED: DECEMBER 3, 2024 - EXPIRY: JANUARY 2, 2025 - ONSITE - CALGARY, ALBERTA - FULL TIME - PERMANENT - SOCIAL SERVICES **Summary**: The FRN Social Impact and Engagement Lead plays a pivotal role in supervising Hub staff, coordinating Spoke services within the Family Resource Network (FRN), and leading efforts to track and...