Student Accounts Coordinator
7 months ago
**Student Accounts Coordinator - Lower Mainland, BC**
Discovery Community College (DCC) currently has an opening for an individual to join our growing team as a **Student Accounts Coordinator, **based onsite from our Surrey campus.
This position will be full-time (exact schedule to be confirmed).
Salary range of $55,000 to $57,500 per annum.
**Some Key Responsibilities**:
- ** Application Assistance**:
- Process student payments, provide receipts, and address payment-related inquiries.
- Assist with bank deposits.
- Prepare and mail monthly bills to students.
- Follow up on missing documents and ensure timely submission.
- Maintain data security and confidentiality.
- ** Application Status Updates**:
- Coordinate with students to address any queries or concerns.
- Provide guidance on next steps in the process.
- ** Financial Advice**:
- Offer financial advice to students regarding available aid options.
- Explain eligibility criteria and help students make informed decisions.
- Collaborate with other departments to ensure accurate and timely disbursement of funds.
- ** Record Keeping and Reporting**:
- Maintain accurate records of student financial aid transactions.
- Prepare reports related to aid distribution, disbursements, and outstanding balances.
- Ensure compliance with institutional policies and regulations.
- ** Student Support**:
- Assist students in understanding their financial aid packages.
- Address inquiries related to billing, payments, and account reconciliation.
- Provide exceptional customer service to enhance the student experience.
We thank all applicants for their interest. **Only those short listed for an interview will be contacted**.
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