Student Accounts Coordinator

7 months ago


Surrey, Canada Discovery Community College Full time

**Student Accounts Coordinator - Lower Mainland, BC**

Discovery Community College (DCC) currently has an opening for an individual to join our growing team as a **Student Accounts Coordinator, **based onsite from our Surrey campus.

This position will be full-time (exact schedule to be confirmed).

Salary range of $55,000 to $57,500 per annum.

**Some Key Responsibilities**:

- ** Application Assistance**:

- Process student payments, provide receipts, and address payment-related inquiries.
- Assist with bank deposits.
- Prepare and mail monthly bills to students.
- Follow up on missing documents and ensure timely submission.
- Maintain data security and confidentiality.
- ** Application Status Updates**:

- Coordinate with students to address any queries or concerns.
- Provide guidance on next steps in the process.
- ** Financial Advice**:

- Offer financial advice to students regarding available aid options.
- Explain eligibility criteria and help students make informed decisions.
- Collaborate with other departments to ensure accurate and timely disbursement of funds.
- ** Record Keeping and Reporting**:

- Maintain accurate records of student financial aid transactions.
- Prepare reports related to aid distribution, disbursements, and outstanding balances.
- Ensure compliance with institutional policies and regulations.
- ** Student Support**:

- Assist students in understanding their financial aid packages.
- Address inquiries related to billing, payments, and account reconciliation.
- Provide exceptional customer service to enhance the student experience.

We thank all applicants for their interest. **Only those short listed for an interview will be contacted**.

pR0CJUsr1y



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