Administration Assistant
2 weeks ago
**Who we are**:
HelloChat is an independent retail electronic payments network through the transfer of money and information to financial institutions, merchants, consumers, and businesses.
**As a Fintech company**, HelloChat facilitates electronic payment services in North America by leveraging financial technology to make financial services and business more convenient, secure, and faster.
HelloChat brands include HelloChatPass and HelloChat Pay. Together, they provide payment options through the HelloChat Wallet, as a secure, mobile payment service.
**Primary Accountability**:
Administration Assistant provides broad administrative services related to HR, facilities and safety with tasks including but not limited to:
**Main Responsibilities**:
- Prepares employment-related documentation and processing organizational changes
- Benefits administration/maintenance
- Assists employees with benefits, on-boarding, and general inquiries.
- Maintains and builds office culture by planning/coordinating monthly and company-wide events and initiatives (townhalls, holiday party, celebrations )
- Greeting visitors, answering the main office phone line, and responding to direct requests for information and/or forwarding messages to appropriate staff
- Performing general clerical duties including photocopying, filings, mail distribution, and couriers
- Coordination of meeting rooms, and boardroom set up
- Electronic filing for projects, and back up support for project billing
- Responsible for maintaining the office organized and cleaned
Shift Times are Mon-Fri 9AM-6PM (Includes a 1 Hour Lunch Break)
**Position knowledge, Skills and Experience**:
- A dedication to providing exceptional service, every day.
- The ability to adapt to change in a positive way and deliver successful results within a given time frame.
- A team-oriented approach to meeting goals and objectives.
- A willingness to admit mistakes and easily digest constructive feedback, using it as a learning opportunity.
- The ability to perform with exceptional integrity, always striving to do the right thing and help to create an environment built on trust, honesty and respect.
- Excellent verbal and written communication skills.
- Demonstrated ability to deal with multiple priorities in a high pressure, client focused environment.
- Excellent organizational and time management skills required.
- High attention to detail and task orientation with an ability to problem solve.
- Professional presence and a demonstrated ability to work with all levels within an organization.
- Ability to execute proactive measures to ensure an elevated arrival/departure experience for all guests including responding to requests in a timely manner.
**Qualifications**:
- 1-2 years’ work experience in customer service, hospitality, or a property management environment is a requirement
- Intermediate level knowledge of Microsoft Word, Excel and Outlook
- English & Mandarin speaking preferred
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$19.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Richmond, BC: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Administrative: 1 year (preferred)
Work Location: One location
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