Deal Secretary

5 days ago

East York, Canada The Heaps Estrin Team Full time

**About The Heaps Estrin Team**
- The Heaps Estrin Team is a Toronto-based real estate brokerage. We've grown from a small business into one of Toronto's most successful and respected real estate brokerages due to our unwavering commitment to client service, unparalleled market knowledge, and industry-leading marketing approach.
- We are proud to consistently produce results above market averages and provide an experience that inspires repeat and referral business (which we consider the highest honour).
- For us, real estate is about people. It’s about people making life-changing decisions.

**Position Overview**

As the Deal Secretary and Office Manager, you will play a pivotal role in supporting our deal processes by being accountable for smoothly and efficiently handling administrative tasks related to transactions. You will also manage a reception team and work closely with our agents and staff to facilitate the execution of deals, maintain accurate records, and ensure compliance with regulatory requirements.

You will be accountable for the accuracy and completeness of critical inputs into our Client Relationship Management, Client Experience, Project Management, and Deal processing systems within your mandate. You will oversee the smooth and efficient operation of our 1391 Bayview brokerage and workplace.

**Deal Secretary Responsibilities**
- Manage documentation and paperwork associated with deals, including contracts, agreements, and transactional documents.
- Coordinate communication and information flow between the internal team, clients, cooperating agents, lawyers, and our trust accounting partners.
- Hold all relevant parties accountable for the quality and timeliness of their inputs into our systems. Cooperate with the leadership team to escalate performance issues, assist in training, and provide support to resolve common mistakes.
- Audit all client files for completeness.
- Collaborate with our Finance partner to audit deal payouts and related expenses.

**Office & Reception Manager**
- Team Management_
- Lead and manage the hourly reception team Weekdays (8:30-5:30).
- Be available for reception staff questions on evenings and weekends.
- Train, develop and performance manage reception staff.
- Schedule the hourly team.
- Office Management_

Coordinate and manage the quality of:

- Complete monthly supply orders
- Support the planning and execution of team celebrations and office decorating.
- Administer Printer Access.
- Scan Invoices.
- Order Snacks and beverages.
- Design the monthly team calendar.
- Support the Weekly Sales Meeting.
- Manage vendors related to office management
- Reception_
- Own all processes related to reception.
- Take on the 9am-noon shift at the front desk.
- Answer Phones.
- Laminating.
- Printing.
- Brokerbay Management.
- Updating Window signs.
- Creating Open House Signs.
- Facilitating credit checks.
- People and HR_
- Managing the onboarding Agents and Staff
- Tracking vacation days and sick days
- Emergency Contact management
- HR file management
- Technology assignment Tracking
- Benefits Enrolment
- Coordinate the Great Places to Work survey
- Co-Op student management

**Salary**: From $70,000.00 per year

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- East York, ON M4G 3A6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- real estate: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2024-03-26

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