Client Care Specialist

3 months ago


St Thomas, Canada VetCare Canada Full time

Beaver Creek Animal Hospital offers endless opportunities, in a small city setting just a short drive to Port Stanley.

A busy practice focusing on companion animals, both cats and dogs. Our clinic environment is professional, supportive and rewarding, not to mention a positive upbeat work environment. Our goal is to provide comprehensive and compassionate care to our patients and the clients that love them.

Take a few minutes to visit our website beavercreekanimalhospital.ca to take a tour of our clinic and meet the team that has a passion for animal care.

**About The Role**:
Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

**What We Offer**:

- Competitive Base Salary
- Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
- Comprehensive Benefits Include: Medical, Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off

**Meet VetCare**:
VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.

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