Client Care Specialist

3 weeks ago


St Catharines, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a Client Care Specialist to join our team in St. Catharines, Canada. In this role, you will be responsible for providing exceptional service to our customers, handling their inquiries, and resolving any issues they may encounter.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat.
  • Provide detailed information about our products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

If you are passionate about delivering exceptional customer service, we encourage you to apply for this role.


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