Credit and Accounts Receivable Supervisor
2 days ago
Reporting to the VP Finance, the Supervisor ensures the smooth running of the Credit and Accounts Receivable department and its team members. He/she ensures the execution of processes that bring together internal and external stakeholders and sees to it that they run smoothly in order to provide outstanding customer service.
Thanks to his extensive knowledge in the field of internal collections, he knows how to maintain sound management of operations and thus create an environment conducive to the well-being and development of employees.
**Full Time**
**Montreal Office**
**Main Responsibilities and Tasks**:
- For each file under his responsibility_
- Manage credit investigations
- Collect relevant information
- Manage follow-ups with clients and internal business partners regarding overdue accounts and collect amounts owed by clients
- Coordinate arrangements with customers
- Proceed to stop services for non-paying customers
- Refer files requiring external collection to the VP Finance
- As a supervisor for the Accounts Receivable Division_
- Supervise the Accounts Receivable team (absences, evaluation, training and follow-up)
- Advise Accounts Receivable and Collections Officers in the handling of delinquent collections cases
- Negotiate the collection of the most complex files of the Division, in support of the agents
- Refer problematic files requiring external collection to the VP Finance
- In addition, the incumbent is called upon to :_
- Support the VP Finance in any other project
- Perform any other related tasks.
- Develop and establish performance indicators for the department and the organization
**Required skills**:
- Bilingual English-French required (minimum requirement)
- At least 5 years of experience in similar functions and management (minimum requirement)
- Knowledge of customs brokerage and international transportation (an asset)
- Education: Bachelor’s degree in Accounting Administration or Technical Accounting
- Must be a team player and excel in internal and external customer service
- Requires ability to resolve issues in a timely manner
- Good judgment, negotiation skills, research of best practices and continuous improvement.
**What we offer**:
- Modern office spaces (Crew Cafe building)
- Proximity to public transit (Place d’Armes and Square Victoria OACI) as well as Bonaventure train and bus station
- Work at the office and at home 2 days per week
- Employee Assistance Program
- Group RSSP with employer participation
- Group insurance (medical, dental, life and disability as well as virtual medicine)
- Personal days (up to 7 days added to your vacation banks)
- Social activities (Happy hours, events, outings, etc.)
- Support for continuous education
- Free coffee and snacks’
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