Service Coordinator

7 months ago

Dartmouth, Canada TCAT Div of Toromont Industries Ltd Full time

The Service Coordinator plays a vital role in the Branch as a key contributor in superior customer service as a primary contact for internal and external customers.

**As a Service Coordinator, YOU will experience**:

- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

**In a typical day, YOU will**:

- Ensure timely and professional handling of customers, invoice inquiries and any other issues
- Collaborate with Product Support Manager to ensure effective resolutions
- Process and manage WIP (work in progress) to ensure timely invoicing within cycle deadlines
- Implement processes required for WIP operations to ensure objectives are achieved/exceeded
- Ensure all work order documentation is in order and filed accordingly
- Process warranty work and associate Time Requirement Guides (TRG’s) for the Truck Service
- Process and submit Goodwill Claims
- Monitor, track and manage warranty analysis reports and claims to CAT including rejected claims
- Manage local purchases to ensure proper allocation and alignment with pricing as quoted
- Monitor maintenance contract variance, associated expenses and labour recap prior to payroll submissions
- Manage operational metrics as determined by key service indicators
- Participate in safe work and environmentally sound behaviours and objectives at all times in support of Toromont’s Health and Safety Policy/Program(s) and best practices

**Must-haves for this role**:

- Minimum post-secondary education
- Technical experience

**About Toromont Power Systems**
- Toromont Cat Power Systems is an industry leader in the supply and integration of backup and prime power generation systems, rental generators, marine engines and industrial engines through customized engineering and packaging. A division of Toromont Industries. The Power Systems division is dedicated to supporting our customers when it comes to power generation, power quality, marine engines, industrial engines, rental power, pumps and temperature control._

  • Operation Coordinator

    1 month ago

    Dartmouth, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Dartmouth, Nova Scotia Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of...

  • Operational Coordinator

    1 month ago

    Dartmouth, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Dartmouth, Nova Scotia Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of...

  • Warehouse Coordinator

    1 week ago

    Dartmouth, Nova Scotia, Canada Coast Tire & Auto Service Ltd Full time

    We are seeking a highly organized and detail-oriented Warehouse Coordinator to join our team at Coast Tire & Auto Service Ltd. The successful candidate will be responsible for ensuring the smooth operation of our warehouse, including receiving and inspecting goods, maintaining accurate records, and coordinating the movement of inventory.Key...

  • Service Coordinator

    1 week ago

    Dartmouth, Nova Scotia, Canada GTL Transportation Inc Full time

    Job Summary: We are seeking a highly motivated Service Coordinator to join our team at GTL Transportation Inc. As a Service Coordinator, you will be responsible for coordinating transportation services and ensuring the smooth operation of our logistics operations.Key Responsibilities:Coordinate transportation services to meet customer needsDevelop and...

  • Service Coordinator

    2 months ago

    Dartmouth, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth (a GDI company) team today!** **Position Summary**: *** The Service Coordinator/Dispatcher is the initial point of contact between the...

  • Service Coordinator

    5 months ago

    Dartmouth, Canada Konecranes Full time

    _At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._ - We believe diversity drives business success and is the foundation for our growth. We...

  • Service Advisor

    2 months ago

    Dartmouth, Canada Coast Tire & Auto Service Ltd Full time

    About Coast Tire & Auto Service LtdWe are a leading provider of tire and auto services, dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive the best possible service and experience.Key...

  • Service Advisor

    2 months ago

    Dartmouth, Canada Coast Tire & Auto Service Ltd Full time

    About Coast Tire & Auto Service LtdWe are a leading provider of tire and auto services, dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive the best possible service and experience.Key...

  • Service Coordinator

    2 months ago

    Dartmouth, Canada Troy Life & Fire Safety Ltd. Full time

    **Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of...

  • Service Coordinator

    5 months ago

    Dartmouth, Canada Troy Life & Fire Safety Ltd. Full time

    **Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of...

  • Warehouse Logistics Coordinator

    2 weeks ago

    Dartmouth, Nova Scotia, Canada Coast Tire & Auto Service Ltd Full time

    We are seeking a detail-oriented Warehouse Logistics Coordinator to join our team at Coast Tire & Auto Service Ltd. The ideal candidate will have experience in inventory management and be able to work efficiently in a fast-paced warehouse environment.Key Responsibilities:Determine Method of Shipment: Coordinate with suppliers to arrange for the delivery of...

  • Project Manager

    5 months ago

    Dartmouth, Canada Northeastern Protection Service Inc Full time

    Northeastern has an opportunity available for an experienced Project Manager / Project coordinator based out of the Halifax Region but available to travel. This is a contract position with no known end date. This person will manage a specific list of capital projects to ensure scope, timeline, and budget is met. They will lead Client internal project teams...

  • Cleaning Supervisor

    1 week ago

    Dartmouth, Nova Scotia, Canada Abode Professional Cleaning Service Full time

    About the Role:We are seeking a reliable and experienced Cleaning Supervisor to join our team at Abode Professional Cleaning Service. As a Cleaning Supervisor, you will be responsible for supervising and coordinating the activities of our cleaning staff, ensuring that our high standards of cleanliness and safety are met.Key Responsibilities:Supervise and...

  • Warehouse Logistics Coordinator

    2 weeks ago

    Dartmouth, Canada Coast Tire & Auto Service Ltd Full time

    We are seeking a skilled Warehouse Logistics Coordinator to join our team at Coast Tire & Auto Service Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth receipt and storage of goods in our warehouse.Key Responsibilities:Determine Method of Shipment: Plan and coordinate the transportation of goods to and from our...

  • Automotive Service Advisor

    2 weeks ago

    Dartmouth, Canada Coast Tire & Auto Service Ltd Full time

    We are seeking a skilled Automotive Service Advisor to join our team at Coast Tire & Auto Service Ltd. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care for their vehicles.Key Responsibilities:Assessing customer vehicles to identify...

  • Warehouse Logistics Coordinator

    1 week ago

    Dartmouth, Nova Scotia, Canada Coast Tire & Auto Service Ltd Full time

    We are seeking a detail-oriented Warehouse Logistics Coordinator to join our team at Coast Tire & Auto Service Ltd. As a key member of our warehouse team, you will be responsible for ensuring the smooth receipt and storage of goods.Key Responsibilities:Receiving and Inspection: Inspect and verify incoming goods against invoices or other documents to ensure...

  • Warehouse Logistics Coordinator

    2 weeks ago

    Dartmouth, Canada Coast Tire & Auto Service Ltd Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Logistics Coordinator to join our team at Coast Tire & Auto Service Ltd. The successful candidate will be responsible for ensuring the smooth flow of goods and materials within our warehouse.Key ResponsibilitiesDetermine the most efficient method of shipment to meet customer...

  • Warehouse Logistics Coordinator

    2 weeks ago

    Dartmouth, Nova Scotia, Canada Coast Tire & Auto Service Ltd Full time

    We are seeking a detail-oriented Warehouse Logistics Coordinator to join our team at Coast Tire & Auto Service Ltd. As a key member of our logistics team, you will be responsible for ensuring the smooth receipt and storage of goods in our warehouse.Key Responsibilities:Determine method of shipmentSchedule transportation conveyancesAssemble containers and...

  • Automotive Service Technician

    3 weeks ago

    Dartmouth, Canada Coast Tire & Auto Service Ltd Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Coast Tire & Auto Service Ltd. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.ResponsibilitiesProvide accurate and timely estimates to customers for vehicle repairs and maintenance.Communicate...

  • Cleaning Supervisor

    2 weeks ago

    Dartmouth, Canada Abode Professional Cleaning Service Full time

    Job SummaryWe are seeking a skilled Cleaning Supervisor to join our team at Abode Professional Cleaning Service. As a Cleaning Supervisor, you will be responsible for overseeing the cleaning operations, ensuring high-quality standards, and providing excellent customer service.Key ResponsibilitiesSupervise and coordinate the activities of cleaning...