Graduate Program Assistant

3 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:11/19/2024
**Req ID**: 40743
**Faculty/Division**: Faculty of Applied Science & Engineering
**Department**: Dept of Electrical & Computer Engineering
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00005669

**About us**:
The Edward S. Rogers Sr. Department of Electrical & Computer Engineering (ECE) is Canada’s top-ranked ECE department, and one of the largest. We are home to 100 active and emeritus professors, more than 1,400 undergraduate and 800 graduate students. Many of our faculty members are world leaders in their field and have been recognized as the brightest and most promising scientists and engineers across the country.
ECE is a hotbed of research commercialization, by far the most productive department for new inventions at the University of Toronto. In our department, you will work at the heart of the most rapidly developing technology humankind has ever seen.

**Your opportunity**:
The incumbent is also a key a member of the Graduate Office team and may, from time to time, also support other aspects of program administration including scholarship & awards administration, admissions, courses administration, etc.

**Your responsibilities will include**:

- Providing detailed information to students on program and/or course requirements
- Responding to enquiries within the defined scope of the role and redirecting as appropriate
- Scheduling committee meetings
- Coordinating meeting schedules, agendas, materials, action and follow-up items
- Monitoring student degree progress
- Informing students of their academic standing
- Checking that program requirements are complete
- Creating and updating student records

**Essential Qualifications**:

- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum two years of relevant experience in an academic environment.
- Experience working with a diverse student population in a culturally diverse and demanding environment.
- Demonstrated ability to explain processes and policies to a wide range of stakeholders.
- Excellent computer skills, including experience with MS Office Suites (Word, Excel, PowerPoint) & SharePoint.
- Demonstrated commitment to equity, diversity, inclusion and the promotion of a respectful and collegial learning and work environment.
- Experience using Student Information Systems including or comparable to ROSI/ACORN.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to maintain productive working relationships with both internal and external stakeholders.
- Ability to address sensitive and/or confidential matters with tact and discretion; adhering to established policies and procedures.
- Strong organizational and time management skills with the ability to work well under pressure and meet competing priorities and deadlines.
- Demonstrated analytical and problem solving skills, sound decision-making and resourcefulness, judgement and diplomacy.

**Assets (Nonessential)**:

- Experience working with graduate students and / or administering graduate programs is an asset.

**To be successful in this role you will be**:

- Efficient
- Meticulous
- Multi-tasker
- Organized
- Team player

**Notes**:

- This is a one (1) year term opporturnity
- This role is **not **currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guide

**Closing Date**: 11/27/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services

**Lived Experience Statement

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