Administrative Support Specialist

2 weeks ago

Toronto, Ontario, Canada York University Full time

Purpose:
York University's School of the Arts, Media, Performance & Design (AMPD) is a premier institution for creative arts education and research. The school offers comprehensive academic programs and professional training in all creative arts, emphasizing contemporary production, emerging technologies, and collaborative work. The dynamic learning environment is equipped with state-of-the-art facilities and resources.

Role Overview:
The Graduate Program Assistant (GPA) reports to the Operations Manager and directly supports the Graduate Program Director (GPD). The GPA provides administrative support to faculty and students, including information on University, Faculty, unit, and program policies, procedures, and regulations. The GPA contributes to a positive, supportive team environment of high performance, respect, trust, collaboration, and continuous improvement.

Responsibilities:

  1. Provide administrative support to faculty and students, including responding to inquiries and resolving issues.
  2. Maintain accurate records and databases, ensuring confidentiality and data security.
  3. Collaborate with the GPD and Operations Manager to develop and implement administrative processes and procedures.
  4. Contribute to the development and implementation of student-focused initiatives and programs.
  5. Participate in team meetings and contribute to a positive, supportive team environment.

Requirements:
  • High school graduation plus administrative training.
  • Some post-secondary courses in Arts, Media, Performance, or Design would be an asset.
  • Demonstrated skills in effective oral and written communication, interpersonal skills, and organizational skills.
  • Ability to work independently, multitask, and meet deadlines.
  • Familiarity with online records systems, computerized spreadsheet skills, and web content management software.

Working Conditions:
The GPA works in a fast-paced, dynamic environment with frequent interruptions and high volume. The GPA must be able to work effectively under pressure, maintain confidentiality, and exercise good judgment and initiative.

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