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Customer Service Coordinator

1 month ago

Montréal, Canada Cogir Full time

Every day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for more than 25 years.

**:
We are currently looking for a
coordinator/rental agent for 2 residential complexes. The person will have to travel between the Sainte-Rose complex and that of Saint-Jérôme.

In addition to customer service and rental, the person will have to organize certain activities and events for the tenants' lifestyle.

We have the opportunity waiting for you

**ROLE AND GENERAL RESPONSIBILITIES**:

- Carry out visits and negotiate rental contracts according to established policies, service offer and promotions, in conjunction with the property manager
- Follow up on prospects and complete the documents required for the rental
- Issue rental activity reports and proceed with renewal requests, if necessary
- Perform business development and develop new marketing strategies with management approval
- Receive potential customers
- Respond to current customers on pricing and lease terms
- Responsible for tenants' lifestyle by organizing activities and events for tenants

**Administration**:

- Provide a high level of customer service
- Interact with clients, suppliers and residents
- Perform other related duties
- Produce required reports
- Support the general manager in his duties
- Transcribe correspondence
- Update different administrative forms and documents

**EXPERIENCE AND QUALIFICATIONS**:

- Minimum experience in a sales or rental position in the real estate field
- High availability, evenings and weekends
- Bilingualism is an asset
- Good knowledge of the sector

**BENEFITS**:

- Salary to be discussed
- Cellular provided
- Possibility of advancement
- Group insurance
- Floating days off
- Social leave
- Employee Assistance Program
- Vacation
- Schedule adapted to your needs and operations (flexible)
- Welcome and integration Program
- A welcoming and tight-knit team

**JOB STATUS**:
Permanent: Full Time

**JOB SCHEDULE**:
Day time