Customer Service

2 weeks ago


Montréal, Canada Dusco Doors Full time

We are seeking a motivated and dedicated individual to join our team as a Customer Service and Order Entry Representative at our door and window manufacturing company in Montreal. This role is a critical part of our operations, as you will be responsible for providing exceptional customer service, efficiently processing orders, and ensuring a seamless experience for our valued clients.

**Key Responsibilities**:
**1. Customer Service**:

- Listen attentively to customer needs, providing accurate and timely information about our products, services, pricing, and delivery times.
- Address customer concerns, troubleshoot issues, and find appropriate solutions to ensure customer satisfaction.
- Maintain a professional and friendly demeanor, fostering positive relationships with clients.

**2. Order Entry and Processing**:

- Accurately input and process customer orders into our system, ensuring all details, specifications, and quantities are correct.
- Collaborate closely with the production team to schedule and prioritize orders, coordinating efficient manufacturing and delivery timelines.
- Monitor order progress and communicate updates to customers, proactively addressing any potential delays or issues.
- Assist in generating order-related documents, such as invoices, packing lists, and shipping labels.

**3. Product Knowledge and Technical Support**:

- Develop a comprehensive understanding of our product range, including doors, windows, and related accessories.
- Provide basic technical support to customers, guiding them through installation instructions, maintenance guidelines, and troubleshooting procedures.

**4. Administrative Tasks**:

- Maintain accurate and organized customer records, order history, and communication logs.

**Qualifications**:

- High school diploma or equivalent;
- Previous customer service experience, preferably in a manufacturing or construction-related industry.
- Strong communication skills, both verbal and written, in English and French.
- Proficient computer skills, including experience with order entry systems, Microsoft Office Suite, and CRM software.
- Attention to detail and accuracy in order processing.
- Excellent problem-solving skills, with the ability to remain calm under pressure.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Positive attitude, team player, and willingness to go the extra mile for customer satisfaction.

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person


  • Customer Service

    3 weeks ago


    Montréal, Canada Peluche Vieux-Montreal Full time

    Job Summary: Join our team as a Customer Service Representative where you will play a vital role in providing exceptional service to our valued customers. As a Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring their satisfaction. Your strong communication...

  • Customer Service

    7 days ago


    Montréal, Canada MULTI SERVICES MONDIAL Full time

    **Job Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. This position...

  • Customer Service

    4 weeks ago


    Montréal, Canada Grand prix import inc Full time

    **Tasks & responsibilities** - Answers incoming customer calls regarding products, suggesting information about other products, responds to product problems, service questions, billing issues and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller -...

  • Customer Service

    4 days ago


    Montréal, Canada Grand prix import inc Full time

    **Tasks & responsibilities** - Answers incoming customer calls regarding products, suggesting information about other products, responds to product problems, service questions, billing issues and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller -...

  • Customer Service

    2 weeks ago


    Montréal, Canada Harvest Pointe Daycare Full time

    _**Are you looking for an amazing customer service position with great benefits? Look no further! We are looking for a highly motivated and experienced customer service professional to join our team.**_ - **As a customer service, you will be responsible for handling customer inquiries, managing customer accounts, and resolving customer complaints. You will...

  • Customer Service

    3 weeks ago


    Montréal, Canada DISTAULO Fruits & Vegetables Full time

    **Customer Service Representative** **Salary: based on experience** We are looking for a motivated and well-spoken bilingual customer service representative to join our team. **Responsibilities**: - Assist customers with questions, concerns, and requests in a professional manner - Maintain accurate and detailed customer records - Process orders, returns,...

  • Customer Service

    3 weeks ago


    Montréal, Canada DEX Clothing Full time

    Customer Service Representative **- **Dex Clothing Founded in Montreal in 1991, Dex is a true pioneer in affordable luxury. Being based in one of the hippest cities in North America definitely has its perks. Surrounded by an unrelenting stream of inspiration and world class talent, the Dex design team has a natural gift for creating the hottest women’s...

  • Service Technician

    2 weeks ago


    Montréal, Canada Service Instukem Ltee Full time

    **Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.** As a Service technician, you will be part of a dynamic team that helps maintain the performance of dishwashers and...

  • Customer Service

    3 weeks ago


    Montréal, Canada DEX Clothing Full time

    Come join our growing dynamic team! What’s in it for you? Dex values the importance of work-life balance. You’ll be impressed with our beautiful Headquarters & fabulous working environment. We are currently searching for a Customer Service Clerk. **Customer Service Clerk** Dex Clothing, a leading fashion company, is seeking a Customer Service Clerk...

  • Customer Service

    2 weeks ago


    Montréal, Canada LD International Full time

    fashion company looking for person to work in customer service Knowledge of Momentis is a asset the duties include handling customers repeats and returns organizing samples for sales reps working with customers for onsite pick ups experience in wholesale fashion is preferred **Salary**: $42,000.00-$55,000.00 per year **Benefits**: - Company events -...

  • Customer Service

    4 weeks ago


    Montréal, Canada Off The Hook Full time

    **Position Purpose** The Customer Experience Representative plays a role execution of the overall customer experience of Off the Hook. This role is responsible for daily operation efforts by being the primary point of contact for external queries. An essential resource in supporting customer service, this role provides a communicational touch-point and...

  • Customer Service

    2 weeks ago


    Montréal, Canada KIK Custom Products Full time

    **Customer Service Representative **We are KIK!** We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s largest independent consumer product manufacturers with 20 North American manufacturing facilities. We also operate globally in Europe, Asia, UK, Australia, New...

  • Customer Service

    2 weeks ago


    Montréal, Canada Putting Edge Full time

    **Customer Service** are responsible for cash handling, maintaining cleanliness of the location, greeting and informing the general public about Putting Edge rates, packages and promotions. The ideal applicant must be out going, enthusiastic, organized, enjoys and has retail experience working with the general public, good face-to-face and telephone...

  • Customer Service

    4 weeks ago


    Montréal, Canada Pacific Mills Full time

    **What we Offer**: - Office that is centrally located with close/easy transit access - Restaurants/Shopping/Amenities within walking distance to the office - Paid Training - Good salary - Free parking It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and...

  • Customer Service

    4 weeks ago


    Montréal, Canada PHOTOFLASH : Complex Guy-Favreau Full time

    Hours Offered: 12 PM to 5 Pm (Monday to Friday) **Must be punctual and on time** Experience in Customer Service & Usage of Cash Register Passport Photo taking (Will provide Training) Must be Fluent in English and French (Other languages an asset) Must have Social Networking Marketing Skills (Facebook-Google-Etc) Duties: Maintain Cleanliness of...

  • Customer Service

    3 weeks ago


    Montréal, Canada Adar bakery Full time

    Handle cash, credit, or check transactions with customers - also someone who has a good experience and can be handy in the bakery section - Scan goods and collect payments - Ensure pricing is correct - Issue change, receipts, refunds, or tickets - Redeem stamps and coupons - Count money in cash drawers at the beginning and end of shifts to ensure that...

  • Customer Service

    2 weeks ago


    Montréal, Canada Pacific Mills Full time

    **What we Offer**: - Office that is centrally located with close/easy transit access - Restaurants/Shopping/Amenities within walking distance to the office - Paid Training - Good salary - Free parking It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and...


  • Montréal, Canada Service Instukem Ltee Full time

    **Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.** As an Electromechanical service technician, you will be part of a dynamic team that helps maintain the performance...

  • Customer Service

    1 week ago


    Montréal, Canada Diebec Matrices Ltee Full time

    Join our company which has 35 years’ experience in custom manufacturing of die-cutting tools. Diebec is one of the leading companies in its field that services the biggest packaging brands. **Tasks**: - Taking customer information and filling work orders - Work in collaboration with the sales team and production team **Required skills**: - Meticulous...

  • Customer Service

    3 weeks ago


    Montréal, Canada Putting Edge Full time

    Cashier, customer service Are you a people person? Do you like having fun while working? Are you looking for a job with flexible hours? Do you believe that life is too short to have a depressing job? If so, then this is the perfect opportunity for you! What’s in it for you? Flexible hours Employee discounts for you and your friends Opportunity to gain...