Current jobs related to Customer Service Representative - Ottawa - Intact
-
Customer Service Representative FT
3 weeks ago
Ottawa, Canada Tri-County Ambulance Service, Inc Full timeCustomer Service Representative(Full-Time)Location:Position Available:1Company Description:Newprint is a Canadian company and a family-owned business with a long, multi-generational printing history. We began as an offset printing company in 1990 serving businesses and organizations in the National Capital Region. While we continue to provide printing...
-
Customer Service Representative FT
3 weeks ago
Ottawa, Ontario, H2B, Montréal, Canada Tri-County Ambulance Service, Inc Full timeCustomer Service Representative(Full-Time)Location:Position Available:1Company Description:Newprint is a Canadian company and a family-owned business with a long, multi-generational printing history. We began as an offset printing company in 1990 serving businesses and organizations in the National Capital Region. While we continue to provide printing...
-
Customer Service Representative
2 months ago
Ottawa, Canada Techtronic Industries Canada, Inc. Full timeAt TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative The Customer Service Representative is responsible for working hand-in-hand with Customers, Branch Managers, Shippers, and...
-
Customer Service Representative
3 months ago
Ottawa, Canada Summit Marketing Solutions Full timeWe are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...
-
Customer Service Representative
3 months ago
Ottawa, Canada Fix Network Full time**Fix Auto Kanata is looking for a Customer Service Representative!**: As a **Customer Service Representative**, you will act as brand ambassador and provide positive brand experience to all customers. The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. If you are a people person and...
-
Customer Service Representative
3 months ago
Ottawa, Canada Nordion Full timeReporting to the Manager Customer Service, the Customer Service Representative at Nordion is responsible for customer order management and ensuring the successful execution of all order deliverables. This role requires close collaboration with Customer Account Managers to meet business targets and provide exceptional customer service. The Customer Service...
-
Customer Service Representative
2 weeks ago
Ottawa, Canada Adecco Canada Full timeAdecco is currently recruiting for a Customer Service Representative. This is a 2-year Remote contract opportunity with a possibility of extension. This role is with one of our client based in Ontario. The Customer Service Representative will have the following responsibilities: Assist callers and online chat users in a contact centre environment,...
-
Customer Service Representative
2 weeks ago
Ottawa, Canada Adecco Canada Full timeAdecco is currently recruiting for a Customer Service Representative. This is a 2-year Remote contract opportunity with a possibility of extension. This role is with one of our client based in Ontario. The Customer Service Representative will have the following responsibilities: Assist callers and online chat users in a contact centre environment,...
-
Customer Service Representative
3 months ago
Ottawa, Canada Business Management Firm Full timeWe partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue. Our dynamic and success-driven team is actively looking to onboard a Customer Service Representative to act as a trusted advisor on behalf of our clientele, ensuring ultimate...
-
Customer Service Representative
2 months ago
Ottawa, Canada Orkin Canada Full time**What can you expect on a typical day as a Customer Service Representative?** ORKIN CANADA Customer Service Representatives are our brand ambassadors who complete a number of activities on a day-to-day basis. One thing is for sure, there is never a “typical” day with us, every day presents challenges our CSR's love to tackle. Your day may consist...
-
Customer Service Representative
1 month ago
Ottawa, Ontario, Canada LMG Inc. Full timeAt LMG, we are looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team In this vital role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your ability to resolve inquiries, address concerns, and create positive experiences will play a pivotal part in...
-
Customer Service Representative
4 weeks ago
Ottawa, Canada LMG Inc. Full timeAt LMG, we are looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team! In this vital role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your ability to resolve inquiries, address concerns, and create positive experiences will play a pivotal part in...
-
Customer Service Representative
1 month ago
Ottawa, Canada LMG Inc. Full timeAt LMG, we are looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team! In this vital role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your ability to resolve inquiries, address concerns, and create positive experiences will play a pivotal part in...
-
Customer Service Representative
3 months ago
Ottawa, Canada Sparkle Ottawa Cleaning Inc. Full time**Sparkle Ottawa Cleaning Inc**.is seeking a customer representative to join our team. As a customer service representative you will play a crucial role in ensuring customer satisfaction by addressing their cleaning needs and providing efficient service. **Job at a Glance** - Manage inbound and outbound calls in a courteous, timely and professional...
-
Customer Service Representative
3 months ago
Ottawa, Canada La Compagnie Commonwealth Plywood Full timeCommonwealth Plywood Distribution is a full-line distributor of woodworking materials offering a unique service for architects, designers, kitchen designers and cabinetmakers. Serving our customers since 1940, the relationship of trust we have with our customers and suppliers sets us apart from the competition. We're a small, dynamic team, with a positive...
-
Customer Service Representative
5 days ago
Ottawa, Canada Royal Canadian Mint Full timeThe Mint is hiring a Customer Service Representative, Customer Solutions, who can thrive in a dynamic and inclusive environment. Named one of the National Capital Region’s Top Employers, the Royal Canadian Mint has a rich history dating back to 1908 and is recognized as one of the largest and most versatile mints in the world. We produce coins for...
-
Customer Service Representative
3 weeks ago
Ottawa, Canada Summit Marketing Solutions Inc Full timeAt Summit, we believe that exceptional customer service is crucial for the success of any business. As a Customer Service Representative, you will have a key role in shaping our customers' experience and building long-lasting relationships. Your dedication and expertise will not only ensure customer satisfaction but also significantly contribute to our...
-
Customer Service Representative
3 weeks ago
Ottawa, Canada Summit Marketing Solutions Inc Full timeAt Summit, we believe that exceptional customer service is crucial for the success of any business. As a Customer Service Representative, you will have a key role in shaping our customers' experience and building long-lasting relationships. Your dedication and expertise will not only ensure customer satisfaction but also significantly contribute to our...
-
Customer Service Representative
2 months ago
Ottawa, Canada Summit Marketing Solutions Full timeAt Summit, we believe that exceptional customer service is crucial for the success of any business. As a Customer Service Representative, you will have a key role in shaping our customers' experience and building long-lasting relationships. Your dedication and expertise will not only ensure customer satisfaction but also significantly contribute to our...
-
Customer Service Representative
2 months ago
Ottawa, Canada Summit Marketing Solutions Full timeAt Summit, we believe that exceptional customer service is crucial for the success of any business. As a Customer Service Representative, you will have a key role in shaping our customers' experience and building long-lasting relationships. Your dedication and expertise will not only ensure customer satisfaction but also significantly contribute to our...
![Intact](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 months ago
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
**About the role**
We’re looking for a **Customer Service Representative** to join our Claims Department in the Customer Service Centre
As a **Customer Service Representative** your work will have a big impact on providing
legendary customer service to both our external and internal clients in a call centre environment. People will count on you to provide information and quickly resolve their inquiries in a professional manner. We are looking for a highly motivated and organized individual with a ‘can do’ attitude to join our team
**What you’ll do here**:
- Being a knowledge leader on our policies, products, services, and initiatives
- Accurately and clearly document files to reflect conversations and actions taken on claims
- Taking ownership and responsibility on all calls to support customers and colleagues
- Ensuring that daily call centre metrics are met while taking a high volume of inbound calls
- Providing quality customer service, maintaining low hold times, and documenting files in a clear and concise manner
- Performing other ad hoc duties or projects as assigned by your manager
**Education and Experience**:
- Bilingual in French and English is an asset
- University degree or any combination of training and experience deemed relevant for the role
- Willing to pursue your Chartered Insurance Professional (CIP) designation
**Abilities & Knowledge**:
- Living the Intact Values _(Respect, Integrity, Excellence, Customer Driven and Generosity) _with customers, peers, and vendors is vital
- Customer service and sales experience preferred
- Insurance experience is considered an asset
- Self-motivating, resourceful, and resilient to overcome various situations is essential
- Superior organizational skills, results-oriented, and ability to work in a fast-paced environment
- Excellent listening and communication skills with the ability to foster strong working relationships
- Must be flexible to work 35 hours a week during our business hours of operation: Monday to Friday 8:00 am to 6:00 pm, and Statutory holidays
This posting expires May 9 2024 at 11:59pm EST
LI-Hybrid
**What we offer**
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
**We are an equal opportunity employer**
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.