Booking Clerk, Medical Imaging
4 months ago
**Booking Clerk, Medical Imaging**
BC Children’s Hospital
Vancouver, BC
**What you’ll do**
- Schedule and book inpatient/outpatient/daycare appointments in accordance with established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Pose questions from established questionnaire or as directed by medical staff to screen patient for contra indicators. Follow up with referring physician(s) for requisitions not yet received, adjusts schedules and make alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notify patient of pre-examination payment requirements where applicable.
- Arrange daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedule appointments when notified daycare beds are not available.
- Pre-register daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area.
- Locate relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Process patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enter booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures.
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**What you bring**
**Qualifications**:
- Completion of Grade 12.
- Two (2) years’ recent experience, or an equivalent combination of education, training, and experience.
You will also have
- Keyboard 40 w.p.m.
- Possess knowledge of medical terminology
- Communicate effectively both verbally and in writing.
- Deal with others effectively.
- Organize work.
- Operate related equipment.
- Physically carry out the duties of the position.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, tra
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