Assistant Manager
2 weeks ago
**Responsibilities**:
- Supervise team of retail sales workers
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees
- Track monthly results and trends for business forecasting
- Resolve escalated customer complaints
- Completing employee performance evaluations
- Answering questions from employees and customers
- Giving feedback and suggestions to improve productivity
- Using cash registers and equipment specific to the industry
- Developing good relationships with customers and employees
- Following the store’s budget and working to meet financial goals
**Qualifications**:
- Previous experience in retail, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills
- Outstanding leadership and management skills
- Good understanding of the services or products the business provides and its overall industry
- Ability to explain complex concepts to customers and trainees
- Ability to interpret and analyze sales statistics
- Basic accounting and budgeting skills
**Salary**: $18.00-$24.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Night shift
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- New Westminster, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail management: 1 year (preferred)
Work Location: One location
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