On-campus Employment Coordinator

3 weeks ago

Oshawa, Canada Durham College Full time

**ABOUT DURHAM COLLEGE**:
Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With this focus top of mind for our students and our employees, DC is proud to be one of the fastest-growing colleges in the province and annually ranked as one of the GTA’s Top 100 employers.

The college offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, justice, media, art and design.

With a focus on experiential learning, DC graduates are known for having the skills and knowledge employers need. More than 104,000 alumni represent the college, both locally and around the world.

Serving the Durham Region and Northumberland County communities for over 50 years, with campuses in Oshawa and Whitby, the college offers over 12,500 full-time post-secondary and apprenticeship students access to more than 145 full-time post-secondary programs - including four honours bachelor degrees and nine apprenticeship programs. Led by over 1,860 full
- and part-time staff, DC has an estimated annual economic impact of more than $913 million on Durham Region.

**DUTIES AND RESPONSIBILITIES**:
Responsible for the administration and efficient performance of all operations and service delivery related to On-Campus Employment and the Awards Portfolio:

- Assist with budget creation and report for Director to determine the number of positions to be approved
- Research best practices from other colleges/universities
- Assist employer hiring by maintaining job postings on Hired Portal, and provide information to employers about on-campus employment
- Tactfully inform employers and students of policies, procedures and adherence to Financial Aid and Awards policies, procedures and responsibility
- Build and maintain applicant files adhering to supporting documentation requirements. Maintain strict confidentiality regarding student records and information
- Assess payroll reports and confirms student employees are paid through the correct account
- Track the number of hours students have worked to ensure the student has not gone over maximum allowed hours
- Develop and coordinate Summer Employment Orientation presentation for students participating in the Summer Employment Program

**Provide quality customer service and responds to in-person and telephone inquiries**:

- Address and correct/modify technical/systems/process errors identified
- Verify students’ status and entitlement eligibility in accordance with Ministry Compliance and Audit Guidelines prior to distribution of loan documents, e-transfers, and forms
- Enter and maintain student records via Ministry on-line system and banner

**Records Custodian for OSAP documents**:

- Through the authority of the Manager of Financial Aid and Awards, delegates work to student staff to prepare and package records for Offsite Storage
- Works with ministry to arrange pickup completed packaged records, prepare and package the OSAP records for off-site storage

**QUALIFICATIONS**:

- A minimum of a three-year diploma in Business or Office Administration.
- Work experience in a Student Financial Aid office or in a computerized office environment requiring a high degree of quality customer service.
- Demonstrated experience interpreting complex government and institutional policies and procedures.
- Proven ability to carry out concurrent projects involving shifting deadlines and priorities.
- Must have proven experience showing a high degree of planning and organizational skills and demonstrated analytical and problem solving skills with a proven aptitude for detail and accuracy.
- Experience in public speaking and developing presentations are essential.
- Experience working independently, in a team environment, including strong planning and coordination skills with the experience independently prioritizing own work assignments to meet regular deadlines, and multitask while paying particular attention to detail and accuracy.
- Comprehensive knowledge of OSAP programs, and experience with MTCU online systems such as AS400, OneKey, as well as computerized financial systems, student accounts, Banner and strong computer literacy.
- Proven ability to carry out concurrent projects involving shifting deadlines and priorities.
- Proven experience in providing efficient client advisory and information services, and assisting clients, particularly in difficult personal financial situations.
- Must have proven experience showing a high degree of planning and organizational skills and demonstrated analytical and problem solving skills with a proven aptitude for detail and accuracy.
- Demonstrate assessment and verification skills as they relate to records management, including a keen attention to detail.

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