Campus Store Clerk

1 month ago

Oshawa, Canada Durham College Full time

**About Durham College**:
Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With this focus top of mind for our students and our employees, DC is proud to be one of the fastest-growing colleges in the province and annually ranked as one of the GTA’s Top 100 employers.

The college offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, justice, media, art and design.

With a focus on experiential learning, DC graduates are known for having the skills and knowledge employers need. More than 104,000 alumni represent the college, both locally and around the world.

Serving the Durham Region and Northumberland County communities for over 50 years, with campuses in Oshawa and Whitby, the college offers over 12,500 full-time post-secondary and apprenticeship students access to more than 145 full-time post-secondary programs - including four honours bachelor degrees and nine apprenticeship programs. Led by over 1,860 full
- and part-time staff, DC has an estimated annual economic impact of more than $913 million on Durham Region.

**DUTIES AND RESPONSIBILITIES**:
The incumbent will provide customer service to students purchasing any Campus Store items for the campus institutions and programs.

Duties and responsibilities include, but are not limited to:

- Processes daily sales using Point of Sale Cash Register for cash, credit card, etc. transactions. Secures cash, float and vault contents.
- Offers customer service by answering enquires via phone and walk-ins, by finding books, supplies, taking ring/jacket orders, etc.
- Advises supervisor on inventory status (i.e. Kleenex, Advil, Tylenol, Chapstick, hand sanitizer, etc). Also checks the expiry of all perishables at front cash (i.e. film, candy, etc.)
- Assist short term cashiers on P.O.S. Cash Registers.
- Processes refunds for books, clothing, supplies, etc. while adhering to Campus Store policies and procedures.
- Processes OSAP and sponsored deferments following Campus Store procedures.
- Keeps the cash counters clean and tidy.
- Cleans and straightens merchandise and advises shipping/receiving staff of what needs restocking.
- Involved in physical inventory count on a bi-annual basis.
- Assists with various Campus Store duties as required (i.e.Open House, Ring/Jacket Days, and Convocation).
- Other duties as required.

**QUALIFICATIONS**:

- Two-year diploma in Business, Commerce, Finance, Accounting, or Management Studies.
- Knowledge of Bookware and POS training is an asset.
- Minimum one year experience in a retail environment, including cash responsibilities.
- Working knowledge of cash register operations, credit sales terminals, and security tag and scanning systems.
- Ability to work well both independently and as part of a team.
- Excellent customer service, interpersonal and problem-solving skills.
- Tact, integrity, diplomacy and ability to maintain confidentiality.
- Must be self-directed and motivated with strong organizational and time management skills.

**Required Skills**:
Starting Hourly Rate: $21.58; Four Year Rate: $25.07

Required Experience

Hours: 35 hours per week (1) one hour lunch; Mon - Thurs 10:00am - 6:00pm; Fri 8:00am - 4:00pm (June - August, Mon - Fri 8:00 am - 4:00pm)

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