Regional Store Support Manager and Trainer
2 weeks ago
**Modern Beauty Supplies was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with almost 50 stores across Canada, with services available to clients across the country. At Modern, we are the exclusive distributor of numerous product lines recognized globally, including Moroccanoil, Keune, Unite, and more Just recently, we have been awarded Canada’s Best Managed Company for our continuous expansions, progressive thinking, and our ability to accommodate our growing client base while ensuring our employees are treated like family.**
We are looking for a positive, flexible, and reliable Regional Store Support Manager and Trainer with excellent interpersonal skills to support the operations of our company retail locations in **Lower Mainland, British Columbia.**
If you are passionate about management & training, and would like to give your contribution in creating a great company culture, this is the right position for you Your job will be to provide support and guidance to over 40+ employees. In this position, your primary duty will be to ensure all employees adhere to company policies and procedures while maximizing our sales and profitability. You are also responsible for developing the stores to be successful and grow through clearly defined goals and constructive feedback.
**Duties & Responsibilities**:
Act as the primary trainer in various store locations by in-person and virtual support in the onboarding of new store hires;
Support store teams within your region with in-person, virtual, one-on-one connection with the store team members to build teams up for success and to retain staff;
Coordinate with, report and make recommendations to management in order to grow market share, improve customer experience and drive growth;
Assist in implementing plans to maximize sales and meet or exceed goals for all Key Performance Indicators including sales, SPIFFS, and store contribution;
Encourage all team members to participate and hit all sales goals, contests, SPIFFS and other incentives through leading by example and understanding promotions/sales, product knowledge, and customer service;
Protection of Intellectual Property and other confidential information such as store sales, staff performance, compensation and company strategies;
Ensure all team members across all stores in your region are adhering to company standards by having an excellent understanding and enforcing The Company Policy & Procedures, Company Handbook and embracing the Modern Store Code;
Reducing employee turnover by way of in-person and virtual support in all regional stores;
Retain your team members by nurturing their potential, pointing out areas for improvement, utilizing conflict resolution techniques and collaborating with HR about possible issues; create a positive and supportive work environment where you are professional, approachable, non-judgmental and unbiased;
Refer employees to Human Resources for all conversations regarding pay, benefits and bonuses
Collaborate with HR frequently on employee satisfaction, engagement and strategies for
performance improvement; this will enable HR to identify skill gaps and plan training programs;
Cultivate and grow a strong team of motivated and committed store managers who will drive sales and hit store targets, who you can trust to delegate store specific tasks;
First point of contact for specific location store break-ins/theft, follow up with necessary inventory, insurance claims, and take all appropriate steps to forestall a reoccurrence;
Ensuring new stores are set up to standard and take care of logistics for new location(s) as well as coordinating regular store maintenance and repair;
Take ownership of tasks/requests by following through to ensure completion and closing the loop of communication;
Collaborate and communicate with District Manager to support each other’s growth for overall store success; including revolving weekend accessibility;
Attend and participate in sales and management training meetings and events as directed by Management; and
Perform all roles and responsibilities of the Store Sales Associate and Store Manager, and other duties as required.
**Requirements**:
Exceptional communication and presentation skills with a positive and can-do attitude
Build strong relationships with both employees and clients
Must be flexible and have open availability Ability to work in a fast-paced environment - individually and as part of a team
Strong problem identification and conflict management skills with a proven record in overcoming objections
Minimum 5 years of Retail Industry experience
Minimum 3 years of Management experience
Must possess a valid driver’s license and vehicle to travel throughout Alberta to different locations
Must be located in British Columbia
A valid passport is required - frequent travel, which may include travel outside of Canada
If you qualify for this position, submit your resume, cover l
-
Regional Store Support Manager and Trainer
21 hours ago
Burnaby, Canada Modern Beauty Full timeRegional Store Support Manager and Trainer Description Modern Beauty Supplies was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with almost 50 stores across Canada, with services available to clients across the country. At Modern, we are the exclusive distributor of numerous product lines recognized globally,...
-
Store Support Team Trainer
4 weeks ago
Burnaby, Canada Whole Foods Market Full timeIn addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members. The Team...
-
Customer Service Team Trainer
4 weeks ago
Burnaby, Canada Whole Foods Market Full time**Job Description **:In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location's Store Trainer, Team Member Services Generalists, and other qualified Team...
-
Customer Service Team Trainer
1 week ago
Burnaby, Canada Whole Foods Market Full timeIn addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members. The Team...
-
Customer Service Team Trainer
2 hours ago
Burnaby, Canada Whole Foods Market Full time**Job Description **:In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location's Store Trainer, Team Member Services Generalists, and other qualified Team...
-
Prepared Foods Department Team Trainer
4 weeks ago
Burnaby, Canada Whole Foods Market Full timeJob Description In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team...
-
Prepared Foods Department Team Trainer
21 hours ago
Burnaby, Canada Whole Foods Market Full timeJob Description In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team...
-
Bakery Department Team Trainer
2 weeks ago
Burnaby, Canada Whole Foods Market Full timeIn addition to primary team duties, the Team Trainer supports Team Leadership to organize the training for all new and existing Team Members. Ensures the high-quality, timely completion of New Member Orientation (NMO) for New Members, and supports Global, Regional, and department-specific training, including Compliance, Occupational Safety, Food Safety,...
-
Store Support Supervisor
4 weeks ago
Burnaby, Canada Whole Foods Market Full timeAssists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly,...
-
Regional Manager
4 days ago
Burnaby, Canada Freshslice Pizza Full time**Freshslice Pizza**, Canada’s #1 Pizza by the slice & fastest-growing Franchise is looking for a dynamic individual to join our team based in Lower Mainland, BC. We are seeking a highly skilled and experienced Regional Manager to join our team. As a Regional Manager, you will be responsible for leading and managing a portfolio of locations within your...
-
Personal Trainer
2 weeks ago
Burnaby, Canada Kraken Fitness Full timeJoin the elite team at Kraken Fitness, where the pursuit of perfection is done through action. As the leading provider of Personal Training in Burnaby, we set the standard for quality, client care, and results. Our commitment to innovation and evolution ensures that we stay ahead of the curve, continuously pushing boundaries in pursuit of excellence. We're...
-
Pizzaiolo Kitchen Trainer
3 weeks ago
Burnaby, Canada Famoso Neapolitan Pizzeria Full timeJoin Our Team as a Young and Energetic Pizzaiolo Kitchen Trainer! Are you passionate about Neapolitan pizza and ready to bring your energy to the kitchen? We're looking for a dynamic and talented Pizzaiolo Trainer to join our team and help develop our people to make our mouth watering pizzas that will delight our customers. **Requirements**: - Love for...
-
Pizzaiolo Kitchen Trainer
3 weeks ago
Burnaby, Canada RICKY'S ALL DAY GRILL Full timeJoin Our Team as a Young and Energetic Kitchen Trainer! Are you passionate about food and people and ready to bring your energy to the kitchen? We're looking for a dynamic and talented Kitchen Trainer to join our team and help develop our people to make our mouth watering Breakfast, Lunch, and dinners that will delight our customers. **Requirements**: -...
-
Regional Relationship Manager
3 weeks ago
Burnaby, Canada Specsavers Full time**_Role: _**_Regional Relationship Manager_ **_ Function: _**_Retail Support_ **_ Department: _**_Retail Support Team_ **_ Locations Hiring: _**_BC_ **_ Travel: _**_Regular travel to stores within province of employment_ **_ Reporting to: _**_Stores Director_ Founded in the U.K. nearly 40 years ago by optometrist husband and wife team Doug and Mary...
-
Sales Trainer
2 weeks ago
Burnaby, Canada Odenza Vacations Full time* Please include a cover letter when applying. **Sales Trainer & Recruiting Manager**: The role of the Sales Trainer & Recruiting Manager is to guide and support the Department Managers to assess the skill set needs of their staff necessary to meet their individual and departmental objectives. **Key Responsibilities**: - Recruiting, hiring, and...
-
Regional Manager
4 weeks ago
Burnaby, Canada Modern Beauty Full time**Modern Beauty Supplies was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada, with services available to clients across the country. At Modern, we are the exclusive distributor of numerous product lines recognized globally, including Moroccanoil, Keune, Unite, and more! Just...
-
Regional Manager
2 weeks ago
Burnaby, Canada Modern Beauty Full time**Modern Beauty Supplies was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada, with services available to clients across the country. At Modern, we are the exclusive distributor of numerous product lines recognized globally, including Moroccanoil, Keune, Unite, and more! Just...
-
Regional Manager
3 weeks ago
Burnaby, Canada Modern Beauty Full time**Modern Beauty Supplies was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada, with services available to clients across the country. At Modern, we are the exclusive distributor of numerous product lines recognized globally, including Moroccanoil, Keune, Unite, and more! Just...
-
Personal Trainer
1 week ago
Burnaby, British Columbia, Canada Kraken Fitness Full timeJoin the elite team at Kraken Fitness, where the pursuit of perfection is done through action. As the leading provider of Personal Training in Burnaby, we set the standard for quality, client care, and results. Our commitment to innovation and evolution ensures that we stay ahead of the curve, continuously pushing boundaries in pursuit of excellence.We're...
-
Sales Trainer
1 week ago
Burnaby, Canada All Write Insurance Full timeOverview: We are seeking a highly motivated and experienced Sales Trainer to join our team. As a Sales Trainer, you will be responsible for developing and delivering training programs to our sales team, equipping them with the skills and knowledge needed to excel in their roles. This is a key position that will contribute to the growth and success of our...
