Post Office Manager, Coquitlam, B.c

6 months ago

Coquitlam, Canada Neighbourly Pharmacy Full time

**About Us**:
Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 279 locations, our team of experienced industry leaders are passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

We are looking for a full-time Post Office Manager for our Pharmasave location in Coquitlam, B.C.

The Post Office Manager reports to the Front Store Manager.
- Perform a variety of sales/customer service activities to ensure complete customer satisfaction selling postage, weighing packages, stamping envelopes, assisting customers, selling money orders and MoneyGram
- Operate a computer point of sale system
- Maintain a high level of postal products, services and delivery knowledge
- Process financial transactions (cash, cheques, debit & credit card payments)
- Answers enquiries and resolves customer complaints regarding postal services
- Maintains a neat and organized postal service area and presents proper image to public Guidelines (eg. clean appearance, approved uniform, name badge)
- Ability to upsell and recommend postal services and promotions to all customers
- Ensures loss prevention systems and procedures are performed according to store policy
- Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
- Maintains proper security of cash and mail
- Complies with all store policies and procedures
- Ensures loss prevention standards and procedures followed in the department and all reports printed and reviewed daily (ie: no sale report, void report, items not on file)
- Complies with all health and safety requirements as follows: Provides H&S policy direction and planning; reviews information and delegates responsibility; provides support to H&S policy; holds staff reporting to them accountable
- Presents clean image to the customers in accordance with Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
- Perform other duties, including Front Store and Cash duties as required

**Qualifications**
- Experience in customer service in a retail environment
- Sales experience is an asset
- Customer service oriented
- Effective verbal and written communication skills
- Computer literate
- Register Skills
- Organized and detailed oriented
- Efficient time management skills
- Ability to work in a fast pace environment
- Ability to work independently and as part of a team
- Commitment to providing customer service
- Ability to lift up to 50 pounds
- Ability to climb ladder
- Ability to work flexible shifts which may include nights and weekends
- **Neighbourly Pharmacy **_is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired_

**Salary**: $0.10 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Work Location: In person

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