Insurance Digital Experience Specialist

2 months ago


Thornhill, Canada CAA Club Group Full time

**About Us**:
Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative. We're about doing what's right and feeling good about it

**Who we are**:
As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.4M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Our diverse organization provides roadside assistance, insurance, technology, retail, and travel solutions through its various subsidiaries.

**Position Details**:
What you will do:

- Contribute and maintain the digital properties for insurance companies across all touchpoints
- Ensure a seamless and engaging experience for B2B and B2C as well as maximize lead generation/conversion
- Improve the user experience of websites and other digital channels, optimizing usability and engagement.
- Create comprehensive end-to-end experiences, maintaining adherence to brand standards and meeting compliance requirements
- Create storyboards, context scenarios, and high-quality user flows to facilitate the development of exceptional user experiences.
- Ensure alignment of key messages, goals, and overall experience.
- Lead QA execution and complete User Acceptance Testing (UAT
- Utilize content management systems and web content to manage and update digital assets
- Monitor the quality and integrity of digital channels, promptly addressing any issues

Who You Are:

- 2-5 years of proven experience in e-commerce and/or digital user experience
- Possess expert knowledge of design tools such as Figma, Adobe Suite, and proficiency in Microsoft Office Suite
- Demonstrate strong project management skills, including organization and time management
- Experience with Content Management Systems
- General knowledge of front-end languages (HTML, CSS, JavaScript)
- Strong problem-solving skills
- Able to prioritize and be flexible and responsive to dynamic situations
- Proven ability to develop effective, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies
- Strong analytics skills, with the ability to pull data, analyze data and derive insights, recommendation, and test ideas
- Exhibit a passion for learning new technologies and tools in the digital space

**Our Commitment**:
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.



  • Thornhill, Canada PrimeService Insurance Full time

    **About Us**: PrimeService Insurance is a rapidly growing insurance brokerage committed to providing our clients with the highest level of service and expertise. We specialize in crafting tailored insurance solutions that meet the unique needs of consumers & businesses across various industries. As part of our ongoing growth and commitment to excellence, we...


  • Thornhill, Canada CAA INSURANCE Full time

    **About Us** CAA Club Group is seeking to hire a Subrogation Specialist to join our Insurance team. **Who we are** As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward...


  • Thornhill, Canada CAA INSURANCE Full time

    **About Us** CAA Club Group is seeking to hire a Subrogation Specialist to join our Insurance team. **Who we are** As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward...


  • Thornhill, Canada Glistco Ltd. Full time

    **About us** Glistco, is a Toronto-based gaming accessory company, we are dedicated to innovating and creating cutting-edge products that enhance the global gaming experience while prioritizing a commitment to excellence in building a skilled and forward-thinking team. **Duties** As an Advertising Specialist, you will be responsible for managing and...


  • Thornhill, Canada DAN VACCA INSURANCE AGENCY Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with a dynamic team within our office. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a...


  • Thornhill, Canada DAN VACCA INSURANCE AGENCY Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with a dynamic team within our office. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a...

  • Digital Marketer

    6 days ago


    Thornhill, Canada i3Dstore Full time

    **About us** i3Dstore is a dynamic and innovative company specializing in 3D printing and cutting-edge technology solutions. With a passion for pushing the boundaries of creativity and technological advancements, we are committed to delivering high-quality products and services that revolutionize the way people approach design, manufacturing, and...


  • Thornhill, Canada Glistco Ltd. Full time

    **About us** Glistco, is a Toronto-based gaming accessory company, we are dedicated to innovating and creating cutting-edge products that enhance the global gaming experience while prioritizing a commitment to excellence in building a skilled and forward-thinking team. **Duties** As an Advertising Specialist, you will be responsible for managing and...


  • Thornhill, Canada DAN VACCA INSURANCE and FINANCIAL SERVICES INC Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with a dynamic team within our office. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a...

  • Insurance Broker

    1 week ago


    Thornhill, Canada My Insurance Broker Full time

    At My Insurance Broker, we are seeking an experienced **Insurance Broker with a RIBO license** in good standing and **a minimum of 2 years of personal lines brokerage experience with multiple markets**. **About**: My Insurance Broker is an industry-leading Sales & Services organization, serving clients across Canada. We specialize in providing comprehensive...

  • Insurance Broker

    1 week ago


    Thornhill, Ontario, Canada My Insurance Broker Full time

    At My Insurance Broker, we are seeking an experienced Insurance Broker with a RIBO license in good standing and a minimum of 2 years of personal lines brokerage experience with multiple markets.About:My Insurance Broker is an industry-leading Sales & Services organization, serving clients across Canada. We specialize in providing comprehensive insurance...

  • Insurance Broker

    3 weeks ago


    Thornhill, Ontario, Canada My Insurance Broker Full time

    At My Insurance Broker, we are seeking an experienced Insurance Broker with a RIBO license in good standing and a minimum of 2 years of personal lines brokerage experience with multiple markets.About:My Insurance Broker is an industry-leading Sales & Services organization, serving clients across Canada. We specialize in providing comprehensive insurance...


  • Thornhill, Canada CAA INSURANCE Full time

    **Location**: Thornhill, ON, CA, L3T 7P9 **About Us** CAA Club Group is seeking to hire a Customer Care Claims Specialist to join our Insurance team. **Who we are** Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development -...

  • Automotive Digital

    24 hours ago


    Thornhill, Canada Dealer-FX Full time

    _**Who We Are**:_ Since 2007, Dealer-FX has been transforming how automotive retailers manage their service operations and how they interact with consumers. Through advanced data integrations and mobile technology, Dealer-FX streamlines processes and communication for automotive service departments while delivering convenience, transparency, and trust to...

  • Business Consultant

    7 days ago


    Thornhill, Canada CAA INSURANCE Full time

    **About Us** At Orion Travel Insurance, we are passionate about helping our customers travel with confidence in the event that they require medical assistance. We require high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. **Who we are** As Canada's largest automobile association, we...

  • Business Consultant

    1 month ago


    Thornhill, Canada CAA INSURANCE Full time

    **About Us** At Orion Travel Insurance, we are passionate about helping our customers travel with confidence in the event that they require medical assistance. We require high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. **Who we are** As Canada's largest automobile association, we...


  • Thornhill, Canada Rugman Full time

    ESSENTIAL DUTIES: Create and manage the marketing calendar. Working in partnership with the full marketing team, contribute to strategies to grow audience engagement. Develops department master campaign calendar. Initiates all project plans in Jira and assigns and prioritizes projects to the Marketing Team. Departmental administration...


  • Thornhill, Canada My Insurance Broker Corp Full time

    Looking to grow your career? Think of My Insurance Broker! We are one of the largest independently owned and fastest growing insurance brokerages in Canada. Established in 2008 with branches in Greater Toronto Area, Hamilton, and across Canada, My Insurance Broker is dedicated to delivering exceptional insurance solutions to our customers. Beyond customer...


  • Thornhill, Canada DAN VACCA INSURANCE & FINANCIAL SERVICES INC Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Asset languages**: - Mandarin **Tasks**: - Identify and assess potential institutional, business and individual client markets - Ensure appropriate forms, medical examinations and...


  • Thornhill, Canada DAN VACCA INSURANCE & FINANCIAL SERVICES INC Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Asset languages**: - Mandarin **Work setting**: - Various locations **Tasks**: - Identify and assess potential institutional, business and individual client markets - Ensure...