Sales Assistant

4 months ago


SaintLaurent, Canada EMSL Analytical, Inc Full time

**Responsibilities include but are not limited to**:
Data Entry and maintenance of EMSL Marketing Database
Any/all other Client Advocacy support services to help ensure repeat buying
Send quotations to existing clients and provide rates for miscellaneous accounts
Set-up accounts for new clients
Interpret marketing documents
Provide prospective client with quotations and other analytical information
Contact other labs/managers for additional analysis information and methods
Handle and/or resolve client complaintsAssist with invoice issuesMaintain product inventory; place re-stock orders
Produce and ship product orders
Resolve order issues and inventory problems
Update job knowledge by participating in educational trainings

**Requirements**:
HS Degree or equivalent required, College or University is an asset
One to Three years customer service (sales oriented)/administrative experience
Laboratory administrative experience a plus
Close attention to detail
Must be proficient in MS Office, additional software programs an asset
Excellent customer service skills
Willing and able to work in a fast-paced environment
Must be able to multi-task and prioritize work assignments
Must be able to take direction well and take initiative
Bilingual French and English must have excellent communication skills (written and verbal)

**Hours**: Monday to Friday 8:30am - 5:30p.m.

**Les responsabilités comprennent, sans s’y limiter**:
Ce poste nécessitera une personne capable d’apprendre rapidement, de gérer des systèmes complexes et de s’engager à long terme dans le développement de sa carrière. Le poste d’adjoint(e) des ventes a un grand potentiel d’évolution de carrière à long terme vers un poste de représentant des ventes. En tant qu’adjoint(e) des ventes, travaillant sous la direction du directeur national des ventes, vous effectuerez les tâches suivantes:
Aider avec les appels téléphoniques entrants et sortants et les courriels à destination et en provenance des clients
Saisie de données et maintenance de la base de données marketing EMSL
Tous les autres services de soutien à la défense des intérêts des clients pour aider à assurer des achats répétés
Envoyer des devis aux clients existants et fournir des tarifs pour divers comptes
Configurer des comptes pour les nouveaux clients
Interpréter des documents marketing
Fournir aux clients potentiels des devis et d’autres informations analytiques
Contactez d’autres laboratoires/gestionnaires pour obtenir des informations et des méthodes d’analyse supplémentaires
Traiter et/ou résoudre les plaintes des clients
Aider à résoudre les problèmes liés aux factures
Tenir à jour l’inventaire des produits ; Passer des commandes de réapprovisionnement
Produire et expédier des commandes de produits
Résoudre les problèmes de commande et les problèmes d’inventaire
Mettre à jour les connaissances professionnelles en participant à des formations pédagogiques

**Exigences**:
Diplôme HS ou équivalent requis.
Collège ou Université est un atout une to trois ans d'expérience en service à la clientèle (axé sur la vente) et en administration
Expérience en administration de laboratoire
Un atout Souci du détailDoit maîtriser MS Office, des logiciels supplémentaires un atout
Excellentes compétences en service à la clientèle
Volonté et capacité de travailler dans un environnement en évolution rapide
Doit être capable d'effectuer plusieurs tâches à la fois et de prioriser les tâches à accomplir
Doit être capable de bien prendre des directives et de prendre
Bilingue en français / anglais doit avoir une excellente communication (écrite et verbale)

**Heures d**'ouverture : du lundi au vendredi de 8 h 30 à 17 h 30

EMSL Canada offre des avantages supplémentaires et des congés payés.

Site Web EMSL Carrières en utilisant le formulaire de demande

EMSL Canada est un employeur offrant d'égalité des chances.

Schedule:

- Monday to Friday

Ability to Relocate:

- Saint-Laurent, QC H4T 1A6: Relocate before starting work (required)

Work Location: In person


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