Indigenous Patient Navigator, Aboriginal Health
5 months ago
**Indigenous Patient Navigator, Aboriginal Health**
BC Women’s Hospital + Health Centre
Vancouver BC
The Indigenous Patient Navigator (IPN) supports integration with existing navigational and advocacy support currently provided by community and regional health authority partners and supports Indigenous communities and organizations to improve access to appropriate care. The IPN acts as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered and supports the improvement and performance of health care services through the promotion of cultural safety and cultural humility training and education for staff and employees of PHSA. The IPN facilitates relationship building between Indigenous communities, PHSA programs and services and community sites/clinics within the region. The Indigenous Patient Navigator provides support and advocacy for clients by facilitating and coordinating access to health care services, addressing cultural/spiritual needs, and networking with Indigenous and non-Indigenous health system and community partners.
**What you’ll do**
- Provide consultative and navigational services to patients referred to PHSA programs and services by supporting cultural interpretation and/or health literacy translation services and by supporting culturally-competent and safe practice (e.g., access, system barriers, and navigation challenges).
- Support patients in communications with physicians, nurses, and other frontline care staff.
- Support access and coordination of services for patients within the designated region.
- As required, coordinate client referrals to and from interagency, Indigenous communities, Indigenous organizations, and other health programs and services.
- Provide client support services within the hospital care system/community by initiating and maintaining working relationships with Indigenous clients to assess their needs and ability to access and receive culturally-safe care.
- Support clients, as requested in the assigned service area, to understand, access, and navigate health care services.
- Advocate for the needs of patients within the health care system and liaise with other community and regional health organizations and promote and work to strengthen collaboration with regional health authorities to improve patient care.
- Provide support and act as a resource, as required, for healthcare providers and other staff members, regarding the provision of culturally safe care.
- Coordinate client/family spiritual care requests and/or access to sacred spaces within the healthcare system to support Indigenous beliefs and practices.
**What you bring**
**Qualifications**
- A level of education, training, and experience equivalent to diploma or degree in a related health discipline, health or social sciences, or a patient care/clinical related discipline and One (1) to three (3) years’ recent related experience working in Indigenous healthcare.
**Skills and Knowledge**
- Demonstrated knowledge and experience working with Indigenous (First Nations, Metis and Inuit) communities and organizations. Extensive knowledge of Indigenous peoples’ demographics, languages, cultures, customs and traditions.
- Experience or knowledge of the health care system and community based resources within the region.
- Demonstrated understanding of Canadian colonization, Indigenous specific racism and its impact on the current health and wellness of Indigenous peoples.
- Strong verbal and written communication skills.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological
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