Family Counsellor/receptionist at Hope Cemetery
3 weeks ago
**Family Counsellor/Receptionist at Hope Cemetery**
**Title**:Family Counsellor/Receptionist
**Reporting to**:Director of Hope Cemetery
**Summary**
The Family Counsellor/Receptionist is responsible for welcoming families, answering and directing phone calls and various administrative tasks.
**Tasks**
- Greet clients and families who come to the cemetery
- Answer and direct phone calls
- Organize and schedule appointments and meetings
- Coordinate cemetery services with the maintenance team
- Assist in the preparation of regularly scheduled reports
- Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Handle sensitive information in a confidential manner
**Requirements and skills desired**
- High School diploma
- College diploma in office administration or office technology would be an asset
- Experience in customer service or in a similar position
- Superior telephone manners and strong interpersonal skills
- Diplomacy and tact
- Ability to work with the public
- Ability to demonstrate great compassion and dignity
- Ability to work alone and in a team
- Excellent communication skills (verbal and written) in both official languages (English and French)
- Ability to manage multiple files at once and meet deadlines, while delivering quality results
- Recognized for his/her rigor, integrity, confidentiality and autonomy
- Excellent knowledge of the MS Office suite
- Knowledge of the Roman Catholic Church would be an asset.
**Job type**
- Permanent full-time - 37.5 hours per week.
- 8:00 am to 4:00 pm Monday to Friday (including thirty (30) minute unpaid lunch break)
**Salary**
Base salary: $25.47 per hour
**Application Deadline**
August 24th, 2023
**Job Types**: Full-time, Permanent
**Salary**: $25.47 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Gloucester, ON K1T 3W7: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person
Application deadline: 2023-08-24
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