Workforce Coordinator

3 weeks ago


Richmond, Canada Coast 2000 Terminals Full time

**ABOUT US**:
Coast 2000 Terminals is Western Canada’s largest, integrated logistics facility, linking cargo moved by rail, barge, and truck with global markets.

Coast2000 is a Western IntermodeX Enterprise.

Coast 2000 is seeking a Workforce Coordinator to join our Shared Resources team. The full-time position is based out of our Coast 2000 office in Richmond.

**PURPOSE**:
Reporting to The Director, Safety and Shared Resources, the primary responsibility of the Workforce Coordinator is to facilitate relationships with employees and unions to build a positive, safe, and engaged work environment.

This position will be responsible for designing, maintaining, and managing workforce scheduling activities.

This role will require a committed self-starter who thrives in a changing and autonomous environment.

**RESPONSIBILITIES AND ACTIVITIES**:
The role is primarily responsible for:

- Undertaking the daily scheduling of labour to meet operational requirements while adhering to the Union Collective Bargaining Agreements.
- Tracking, analyzing, and forecasting scheduling trends.
- Acting as a central point of contact for the day-of Supervisors to communicate resource requirements.
- Providing supervisors with support related to staffing systems and annual bid vacation processes.
- Responding to and actioning leaves, sick calls, and no-shows.
- Liaising with Operational leaders for each business unit communicating scheduling progress, challenges, and outcomes.
- Coordinating and developing training programs for a unionized workforce.

**KNOWLEDGE, SKILLS & ABILITIES**:

- 1-2 years experience working in a unionized environment and interpreting collective bargaining agreements.
- 1-2 years experience with workforce management (scheduling, dispatch, placement operations)
- Comfortable in a fast-paced organization and capacity to manage ambiguity and change.
- Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments.
- Intermediate user of Microsoft 365 suite of products.
- Strong communicator: able to communicate effectively with clients and coworkers.
- Effective interpersonal and problem-solving skills.
- Able to problem-solving and deliver solutions.

**WORKING CONDITIONS & PHYSICAL / SENSORY REQUIREMENTS**:
This position will require a regular presence in all the Western IntermodeX facilities, including warehouses, container yards, storage yards and other terminal locations.


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