Residential Building Operator

2 months ago

Ottawa, Canada Richcraft Full time

Richcraft is looking for a to join our operations team on our residential portfolio. The Residential Building Operator will be responsible for a designated residential portfolio that includes managing day-to-day operations, being available for general inquires to tenants and ensuring a high level of service and support is provided to residents at all times.

**Responsibilities**:

- Promptly respond to resident issues and service requests.
- Act as a liaison between residents and management.
- Perform repairs to rental units as needed, during occupancy and during transition of residents from units (turnovers)
- To monitor, troubleshoot and perform preventive and minor repairs on HVAC, plumbing and electrical systems, and small appliances.
- Monitor performance of external contractors to ensure quality workmanship and customer service.
- Supervise and coordinate tenant move-in and move-out.
- Perform regular property inspections of units, common areas, building exteriors, and landscape in coordination with the Operations Manager.
- Respond to emergency calls.
- Prepare and submit reports based on operations.
- Ensure property is clean and well maintained.

Perform all other duties as assigned or needed.

**Requirements**:

- Minimum 2 years experience in a related environment.
- Exceptional communication, organizational, interpersonal and time management skills.
- Working knowledge of HVAC, plumbing and electrical systems.
- A demonstrated high degree of integrity, discretion, and confidentiality.
- Excellent technical troubleshooting and problem-solving skills.
- Ability to work well independently with mínimal supervision, and with other team members when necessary.
- Ability to prioritize work and adhere to maintenance schedules.
- Ability to analyze, organize, prioritize, and delegate tasks accordingly.
- Ability to enhance positive relationships with residents, tenants, and vendors.
- Ability to consistently complete assigned work in a timely and efficient manner.
- Valid Driver’s License is required.
- Participate in afterhours on-call rotation.

Richcraft Homes is committed to the professional growth, development and long-term career excellence of its employees. In return for you hard work and dedication, you will be rewarded with a competitive salary and full range of benefits including:

- Generous health and dental plan
- Group retirement planning with company match
- Long-term employment
- Opportunities for growth

We invite enthusiastic and qualified applicants to submit their resumes.

Pay: $51,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- On call

**Experience**:

- maintenance: 2 years (required)

Work Location: In person

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