Call Center Operator, On-call

3 weeks ago


Toronto, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Morrison Healthcare?** Imagine belonging to a team that delights in the power of healing and bringing out the best in others. Working in the healthcare food industry is amazing, because you can have a positive impact every day—on medical professionals, patients and visitors. This is so much more than a job. This is an opportunity to change lives—one day at a time. Join us.

**Job Summary**:
**Start Date**:ASAP

**Status**:On-Call

**Schedule**:Open availability Preferred (including weekends)

**Wage**:$19.10/hr

**Location**: St. Michael's Hospital, 30 Bond St, Toronto, M5B 1W8

**Important Information**: Computer literacy is an asset.

**Job Summary**:
**How you will make an impact**:
You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers.

**As a Call Centre Operator, you will be**:

- Enter and submit information relating to facilities maintenance, space planning and other requests
- Process a wide variety of service transactions and uncover existing or future needs through proactive interactions
- Basic Microsoft Excel reporting

**About you**:

- Strong communication skills (verbal and written)
- Excellent telephone etiquette and listening skills
- Proficient in Microsoft Office: Word, Excel, Outlook
- Detail oriented
- Experience working in a call center environment before is an asset
- Ability to provide outstanding customer service to the client



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