Portfolio Manager, Products

7 months ago

Edmonton, Canada United Way Of The Alberta Capital Region Full time

As part of our talented Product and Marketing team, this role leads the product development, design and evaluation process for existing offerings and new ideas and concepts into market ready opportunities in support of the United Way of the Alberta Capital Region’s (UWACR) strategic plan and driving revenue and volunteer engagement. The incumbent collaborates with cross functional teams to lead the product development and lifecycle to meet the expectations of market segments identified by colleagues or supported by market analytics and research. The Portfolio Manager, Products leads organizational learning and knowledge of UWACR’s Product Framework and acts as an ambassador for the importance of products with stakeholders and within the organizational value chain and strives for integrative organizational product implementation. The incumbent devises, develops, and improves development, measurement, and evaluation models, processes, and resources needed to support the successful implementation of product best practices for UWACR stakeholders. This position reports to the Director, Product and Marketing.

**About the Role**
- Manages full product lifecycle from initial conception to ideation and prototyping to ongoing evaluation, evolution, retirement, and reporting as identified in the product framework.
- Develops product design proposals for review and approval by the Executive Leadership Team as identified in the Product Framework process.
- Facilitates sessions with colleagues and external stakeholders to cultivate ideas and/or concepts that will solve business needs or opportunities for the organization.
- Collaborates with cross-functional teams through the full product lifecycle to ensure success.
- Develops product prototypes/models for review, adjustment, testing prior to full launch.
- Develops and improve the systems, processes, practices, and resources needed to implement the UWACR Product Framework.
- Works with the marketing and communications team to support the launch of the products into the market, including contributing to the development of collateral and training material.
- Develop organizational learning and process knowledge to guide UWACR Product Framework and future UW product development and marketing initiatives.
- Conducts market research to identify trends and best practices in product opportunities to incorporate and advance UWACR initiatives and product viability in the market.
- Initiates, conducts, and collects, information/data from research, UWACR analytics, market trends, and insights gained through Customer Care and Community Investments and proposes concepts to develop into products.
- Establishes the metrics to gauge success of the products in market and impact in community.
- Evaluate and report on product success in the market and impact in community and make recommendations on product revisions to optimize alignment with stakeholder requirements and to achieve UWACR’s strategy.

**About you**

You are eager to engage members of our community, corporate partners, donors, and advocates to help tackle community challenges. You are passionate about social purpose and motivated to create an exchange of value and meaning through philanthropic products. You have a strong knowledge of product development and design and product lifecycle management. You are an exceptional communicator and collaborator, project manager, and problem solver. Driven by outcomes, you have a growth mindset, can-do attitude, and a focus on customer service. You thrive by thinking creatively, developing innovative ideas, and juggling multiple tasks and priorities. You love operating in a digital environment and are proficient with MS Office (we use Office 365 - MS Teams, SharePoint) and productivity tools like Asana and Mural.

You have a degree in Marketing, Product Development or in a related field plus seven to eight years of relevant experience. A combination of lived experience will be considered. Experience in fundraising, non-profit, creative fields, and event planning, are all considered an asset.

A valid driver’s license and vehicle are required as travel may be involved within Edmonton and surrounding area.

**Why work with us?**

We are people who love what we do and are passionate about our work. We offer rewarding work, a positive workplace culture, and a total rewards package. Our work environment is hybrid - with time spent both collaborating in the office as well as remotely.

United Way looks at the big picture in order to deliver a coordinated network of services and programs to address a range of needs for children and families who are struggling. By bringing together partners and strategies, we work to ensure that no one in our community is left behind.

At United Way of the Alberta Capital Region, we value the contributions our employees make in supporting and advancing our purpose and values and have a workplace culture where actions are aligned and focused on achievi

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