Client Representative

5 months ago


Edmonton, Canada BDE Marketing Inc. Full time

**Role Description**:

- The representative will campaign for amazing humanitarian projects, speak with donors, residential home-owners, and verify donor information
- The representative will develop a rapport with donors, demonstrate a friendly and helpful manner to put them at ease
- Maintain a neat and clean appearance to represent a positive image of the organization and its brand at all times. Half of your shift will be in the office, and the other half in the field conducting donor acquisition.
- As a private contractor, the representative will participate in free training and professional development and put new skills to immediate and meaningful use
- Foster a positive and pleasant working relationship with members of the customer service sales team
- Familiarize self with current information about projects and campaigns
- Accurately record customer demographics, or other information digitally or in written form

**Job Type**:

- **TYPE: Full-time and Part-time (preferred)**:

- **WORKING DAYS: 3-5 days/week, Monday to Friday**:

- **HOURS: Full hours, from 12:30 PM to 8:30 PM**:

- **WORK TYPE: In-person (not remote)**:

- **PLEASE NOTE: We do not currently offer a 9 AM to 5 PM position for this role
- Serious applicant only: we want our representatives to grow in the company, and build a career with us.

**Requirements**:

- Customer service or sales experience is an asset
- Strong verbal communication skills in the English language
- Willingness to interact daily with clients/donors from a wide range of cultures and backgrounds
- Must be comfortable working independently and making minor decisions without direct supervision
- Good sense of organization and keen attention to detail
- Knowledge of customer service best practices and desire to participate in trainings and professional development
- Ability to perform well in a fast-paced working environment
- A customer service “superstar”
- History of reliability and dependability
- Strong ability to communicate over the phone
- Someone who’s not afraid to do donor acquisitions

**Benefits**
- Commission + stipend +daily bonus
- Free training and on-going coaching and support
- A positive and supportive work environment
- Opportunity to work with teams and travel across Canada
- **Personal transportation or license NOT required for this role**

**Job Types**: Part-time, Full-time

**Salary**: Up to $41,600.00 per year

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Application question(s):

- The role is: Full-time/Part-time, 3-5 days/week, Monday to Friday, full hours from 12:30 PM to 8:30 PM.

**PLEASE NOTE: We DO NOT currently offer a 9 AM to 5 PM position for this role.

Serious applicant only: we want our representatives to grow in the company, and build a career with us.

Is this you?
- Please note that the role is: Commission + stipend +daily bonus.
- Free training and on-going coaching and support will be provided.
- Personal transportation is not required for the position.

Work Location: In person



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