User Support Technician

6 months ago


Scarborough, Canada RHC Ltd. Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Computer and technology knowledge**:

- Android
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Security software
- Presentation software
- Communication software
- Image editing software
- Programming software
- Web service design
- Software development
- MS Office
- MS Windows
- Spreadsheet
- Wireless networks
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
**Personal suitability**:

- Accurate
- Initiative
- Organized
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



  • Scarborough, Canada ARRAS CONSULTING SERVICES INC. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...


  • Scarborough, Canada Blue Valorem Solutions Inc. Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Scarborough, Canada SAZAN INVESTMENT SERVICES LTD. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...


  • Scarborough, Canada Blue Valorem Solutions Inc. Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Scarborough, Canada Cartika Internet Solutions Provider Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...


  • Scarborough, Canada Delved Ltd. Full time

    Education: Bachelor's degree - Experience: Will train **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...


  • Scarborough, Canada Alpha Oasis Inc. Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Provide...


  • Scarborough, Canada Booster Prep Inc. Full time

    Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience - ** Work setting**: - General office - ** Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult...


  • Scarborough, Canada Alpha Oasis Inc. Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice...


  • Scarborough, Canada Hitech Bay Inc Full time

    Work Term: Permanent - Work Language: English - Hours: 32 to 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - **Work setting**: - Computer hardware or software retailer/wholesaler - ** Tasks**: - Respond to users experiencing...


  • Scarborough, Canada Hitech Bay Inc Full time

    Work Term: Permanent - Work Language: English - Hours: 32 to 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person...

  • Computer Technician

    5 months ago


    Scarborough, Canada Progress Sport Inc. Full time

    As a Computer Technician at Progress Sport Inc., your primary responsibility will be to maintain and enhance our club's website and inventory management systems. You will play a crucial role in ensuring that our digital platforms are up-to-date, user-friendly, and support the efficient management of club resources. **Salary**: $30.00 per...

  • Junior IT Technician

    6 months ago


    Scarborough, Canada Mati Technologies Inc. Full time

    **Modi Technologies Inc** is a leading IT service provider located in GTA. We are looking for a contractor IT administrator and field technician to join the team and provide excellent service to our customers. - Provide technical support and troubleshooting for computer hardware, software, and network-related issues - Install, configure, and maintain...

  • Information Technology

    5 months ago


    Scarborough, Canada Koppert Canada Limited Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

  • Junior IT Technician

    6 months ago


    Scarborough, Canada Hansen Group of Companies Full time

    **Hansen's Group of Companies** currently looking for an experienced and dedicated professional **Junior IT Technician** for our **Toronto, Ontario** location. **Job Summary** The Junior IT Technician, under the direction of the IT Manager, will primarily be responsible to provide internal information technology support, such as server security, software...

  • IT Support Specialist

    6 months ago


    Scarborough, Canada TEK Group Full time

    **Description**: The Command Center will operate under client direction. - Based on pre-approved list of users to be upgraded, initiate final integration and /or initiate in - place upgrade after the Deployment Technician contacts the Command Center - Track all issues related to building. - Troubleshoot failing migrations. - Escalate if necessary if rollback...


  • Scarborough, Canada Williams Towing Service Ltd. Full time

    Education: College/CEGEP - Experience: 1 to less than 7 months **Tasks**: - Coordinate access and use of computer networks - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Troubleshoot, maintain and upgrade web server hardware and...


  • Scarborough, Canada Williams Towing Service Ltd. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Coordinate access and use of computer networks - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Troubleshoot, maintain and upgrade web server hardware and...

  • Computer Technician

    6 months ago


    Scarborough, Canada TecDale Group inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler - Private sector **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and...


  • Scarborough, Canada Yukon Consultants Inc. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Work setting**: - Consulting firm **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Evaluate and install computer hardware, networking software and operating...