User Support Technician

4 months ago


Scarborough, Canada Blue Valorem Solutions Inc. Full time

Education: College/CEGEP
- Experience: 7 months to less than 1 year
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Perform Web-server backup and recovery operations
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week



  • Scarborough, Canada SAZAN INVESTMENT SERVICES LTD. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...


  • Scarborough, Canada Blue Valorem Solutions Inc. Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Scarborough, Canada Cartika Internet Solutions Provider Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...


  • Scarborough, Canada Delved Ltd. Full time

    Education: Bachelor's degree - Experience: Will train **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...


  • Scarborough, Canada Alpha Oasis Inc. Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Provide...


  • Scarborough, Canada Alpha Oasis Inc. Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice...


  • Scarborough, Canada RHC Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...


  • Scarborough, Canada Hitech Bay Inc Full time

    Work Term: Permanent - Work Language: English - Hours: 32 to 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person...


  • Scarborough Village, Ontario, Canada Maintenance Technician. Short term ONE MONTH] Full time

    Job Title: Maintenance TechnicianLocation: ScarboroughHours: 8:30 AM - 4:30 PM, Monday to FridayJob Summary: We are seeking a skilled and proactive Maintenance Technician to assist our contractor with the installation and relocation of warehouse racks. The ideal candidate will have excellent problem-solving skills, be able to work independently, and have a...


  • Scarborough Village, Ontario, Canada Maintenance Technician. Short term ONE MONTH] Full time

    Job Title: Maintenance TechnicianLocation: ScarboroughHours: 8:30 AM - 4:30 PM, Monday to FridayJob Summary: We are seeking a skilled and proactive Maintenance Technician to assist our contractor with the installation and relocation of warehouse racks. The ideal candidate will have excellent problem-solving skills, be able to work independently, and have a...

  • Computer Technician

    3 months ago


    Scarborough, Canada Progress Sport Inc. Full time

    As a Computer Technician at Progress Sport Inc., your primary responsibility will be to maintain and enhance our club's website and inventory management systems. You will play a crucial role in ensuring that our digital platforms are up-to-date, user-friendly, and support the efficient management of club resources. **Salary**: $30.00 per...

  • Junior IT Technician

    4 months ago


    Scarborough, Canada Mati Technologies Inc. Full time

    **Modi Technologies Inc** is a leading IT service provider located in GTA. We are looking for a contractor IT administrator and field technician to join the team and provide excellent service to our customers. - Provide technical support and troubleshooting for computer hardware, software, and network-related issues - Install, configure, and maintain...

  • Information Technology

    3 months ago


    Scarborough, Canada Koppert Canada Limited Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

  • Junior IT Technician

    4 months ago


    Scarborough, Canada Hansen Group of Companies Full time

    **Hansen's Group of Companies** currently looking for an experienced and dedicated professional **Junior IT Technician** for our **Toronto, Ontario** location. **Job Summary** The Junior IT Technician, under the direction of the IT Manager, will primarily be responsible to provide internal information technology support, such as server security, software...

  • Deskside Technician I

    4 months ago


    Scarborough, Canada Stefanini, Inc Full time

    **Who we are** - Provide hardware/software support services to onsite client including break/fix - Implement virus detection and eradication procedures - Diagnose end-user system failures and implement repair solutions - Diagnose printer and other peripheral devise failures and implement repair solutions - Troubleshoot network devices in order to ensure...

  • IT Support Specialist

    4 months ago


    Scarborough, Canada TEK Group Full time

    **Description**: The Command Center will operate under client direction. - Based on pre-approved list of users to be upgraded, initiate final integration and /or initiate in - place upgrade after the Deployment Technician contacts the Command Center - Track all issues related to building. - Troubleshoot failing migrations. - Escalate if necessary if rollback...


  • Scarborough, Canada RPASS INC Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - Computer engineering technology/technician, general **Tasks**: - Evaluate and install computer hardware, networking software and operating system software - Operate master consoles to monitor the...


  • Scarborough, Canada Williams Towing Service Ltd. Full time

    Education: College/CEGEP - Experience: 1 to less than 7 months **Tasks**: - Coordinate access and use of computer networks - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Troubleshoot, maintain and upgrade web server hardware and...


  • Scarborough, Canada Williams Towing Service Ltd. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Coordinate access and use of computer networks - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Troubleshoot, maintain and upgrade web server hardware and...


  • Scarborough, Canada Yukon Consultants Inc. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Work setting**: - Consulting firm **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Evaluate and install computer hardware, networking software and operating...