Sales Manager
2 weeks ago
**THE OPPORTUNITY**:
SALES MANAGER
REPORTS TO DIRECTOR OF SALES & MARKETING
**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity, and a curiosity to challenge the status quo.
With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
**THE ROLE**:
**ACTIVITIES**:
The duties of the Sales Manager include, but are not limited to the following:
Ø Respond to incoming group and catering opportunities via various distribution channels, including Cvent and Delphi.
Ø Proficiently leverage Salesforce tools for managing the sales pipeline and contract management.
Ø Actively engage with clients and prospects through industry events, site visits, entertainment and office meetings.
Ø Successfully achieve or exceed individual pace/production goals based on assigned markets.
Ø Efficiently secure new and repeat business by actively engaging in prospecting, conducting site tours, participating in sales blitzes, and ensuring prompt and competent follow-up on leads/referrals.
Ø Leverage effective networking strategies to maximize room revenue and exceed both individual and team sales goals.
Ø Collaborate with the operations and catering teams to ensure the flawless execution of group events.
Ø Stay informed about our competitive landscape and make recommendations for sales, pricing, service, and product enhancements to maintain our competitiveness.
Ø Develop and continually enhance relationships with key accounts, business and travel industry accounts, community organizations and professional associations to maintain high visibility and increase market share.
Ø Successfully and consistently achieve minimum weekly sales activities requirements.
Ø Track all weekly sales activities including goal-to-current production status using Delphi.
Ø Conduct sales presentations to clients verbally and using the latest technology.
Ø Conduct site inspections.
Ø Travel as needed, to complete personal sales calls and presentations to customers within your discipline/ region.
Ø Be nimble, when writing the marketing action plans that you will create and complete.
Ø Build creative proposals.
Ø Negotiate and execute contracts that are fair and profitable.
Ø Some travel may be required.
**COMPETENCIES WE ARE SEEKING**:
Ø A minimum of 2 years of hotel sales management experience, preferably in the group segment and within upscale hotels.
Ø Bachelor’s degree in Hospitality/Tourism Management, Business, or a related field of study is preferred.
Ø Proficiency in computer software including Delphi sales software, Microsoft Office Suite, and Salesforce.
Ø Exceptional organizational skills with acute attention to detail.
Ø The capability to translate vision into actionable strategies that benefit the hotel.
Ø Diplomacy in handling challenging situations and individuals while maintaining professionalism.
Ø Adaptability to rapidly changing market dynamics and needs.
Ø Demonstrated strong selling skills and alignment with the Kimpton Culture
Ability to commute/relocate:
- Toronto, ON M5S 1V8: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Sales management: 2 years (required)
**Language**:
- English (required)
Work Location: In person
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