Mobile Operations Coordinator
2 weeks ago
**Ready to be part of the GardaWorld team?**
Reporting to the Branch Manager, the Operations Coordinator is a central partner in the daily operations of the Ottawa Branch Office. Working closely with the Account Managers, the incumbent will manage the mobile patrol.
**What we offer**
- A team of passionate people and an excellent working atmosphere
- We offer competitive wages & comprehensive health benefits
- We can guarantee a permanent position
- Opportunities to grow alongside GardaWorld
- We are a team of professionals so your hours will be flexible
**Job responsibilities**:
- Manage schedules and assignments for the mobile patrol team, ensuring compliance in terms of staffing.
- Continuously review the day-to-day operations within the branch to optimize resources, improve profitability and customer service & limit overtime implementing change where necessary.
- Coordinate vacation requests and leaves of absences.
- Approve weekly time sheets and adjust payrolls and invoices when needed.
- Validate uniform requests and coordinate with the uniform department.
- Participate in the management of the client portfolio operations in accordance with the collective agreement (planning, cost control, etc.).
- Ensure that all relevant legislative and regulatory requirements are met, and that GardaWorld procedures and standards (including health and safety, security, personnel) are consistently applied across the area.
- Review and audit requests, reports, invoices and work orders.
- Any other related tasks.
**Job requirement**
- 3-5 years experience in the security industry, an asset
- Very good knowledge of the Office suite (Word, Excel, etc.)
- Good negotiation, influencing and entrepreneurial skills
- Demonstrated analytical and problem-solving skills with attention to detail.
- Highly customer-services focused with excellent communication skills
- High degree of integrity, trustworthy
- Driver's license and ability to travel in Eastern Ontario
- Bilingualism (English and French), strongly preferred
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