Operations Coordinator

3 weeks ago

Ottawa, Canada Accreditation Canada Full time

**Salary**:Commensurate with experience

**Location**:Ottawa| Montreal| Toronto| Hybrid Work Model | Possibility of Remote

Do you believe that everyone should have access to safe, high-quality care and that health is more than healthcare? If your answer is yes, we would like to invite you to join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”. During this journey HSO lives by its values of trust, inclusion, collaboration, innovation and learning, every single day- HSO is searching for an Operations Coordinator who shares our passion for achieving quality health services for all. In Canada and around the world, we are building a bold and bright future for our enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, our Operations Coordinator role could be for you.- The operations Coordinator will be a member of HSO’s OnboardQi team. The OnboardQi team is responsible for designing, developing, and delivering OnboardQi, HSO’s new digital platform to support accreditation and other Enterprise programming. We are a dynamic, cross-functional team comprised of Software Engineers, QA Engineers, and Product Managers who work closely with internal and external stakeholders to build a new digital experience for our users.**Your responsibilities include**:

- Support the team’s engagement with internal and external stakeholder sessions by preparing briefing materials, meeting agendas, meeting minutes and following up on meeting action items.
- Track stakeholder feedback into organized, structured documentation to allow for easy identification of client value and improvements.
- Support the development of training material and product resources through formatting, quality assurance (QA), etc.
- Develop, document and update standard operating procedures (SOPs).
- Act as back-up for operational support for internal and external audiences.
- Conduct User Acceptance Testing (UAT) for new features and program releases.

**You have a unique history. Does it include the education, experience and skills listed below?**
- University degree or college diploma.
- Proficiency in English and French are essential.
- Three to four years of progressive administrative experience.
- Communication skills: you can communicate effectively orally and in writing.
- Organization skills: you can manage multiple tasks and priorities simultaneously.
- Time management and prioritization: you can prioritize tasks and manage your time effectively.
- Problem-solving skills: you can identify problems and develop options to address them. You can think creatively, identify root causes, and develop effective solutions to improve operational efficiency.
- Teamwork and collaboration skills: you can work collaboratively with other team members to achieve common goals. You can build and maintain positive relationships with other departments and stakeholders.
- Stakeholder management: you can build positive relationships internal and external stakeholders, vendors and clients.

**You’ll stand out if you...**
- Are familiar with a health care environment and understand the needs of people working in this sector.

**Submit your resume and salary expectations here**:

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