Business Support Analyst

5 months ago

Ottawa, Canada Bank of Canada Full time

**Business Support Analyst**

**Take a central role**

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.

Building on the principles that have always guided us - excellence, integrity and respect - we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process.

**What you will do**
As the Business Support Analyst, you support all areas of Corporate Services, delivering financial and administrative support services to the four business lines (Corporate Security Service (CSS), Facilities Services (FS) and Information, Data and Statistics (IDAS), and Organizational Effectiveness (OE)). You act as a liaison between the internal client, in some cases vendors, and other departments, working with areas such as Accounts Payable and Procurement Services to resolve issues related to contract management, purchase requisitions, accounts payable, expense reports, reimbursements, etc. You will also have a role is providing analytical support to colleagues within the Capacity Planning, Contracts and Reporting team.

Additionally you will be;
- Coordinating the invoice workflow by verifying invoices against accounting entries; investigating invoice issues with internal clients and/or vendors; working with Accounts Payable for all invoice processing; issuing release orders (ROs) in SAP and associated amendments for all Bank locations; managing the requisition process, ensuring the RO is authorized per the Financial Authorities Framework (FAF) and coded correctly; verifying and validating quotes and contract information; and ensuring set-up in accordance with annual planned costs
- Managing departmental purchase order (DPO) transactions and logging them in compliance with the procurement policy
- Maintaining collaborative relations with internal clients and external counterparts to support operational objectives
- Triaging a busy centralized inbox for the Capacity Planning, Contracts and Reporting team
- Providing analysis of contract, budgetary, and other operational data to support dashboard updates and reporting within the OE team

**What you need to succeed**

**Nice-to-have**
knowledge of Microsoft Power BI

**Your education and experience**
The position requires university degree or college diploma in business, commerce, finance, public administration or other relevant field with a minimum of two years of relevant work experience or an equivalent combination of education and experience may be considered.

**What you need to know**
- Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Reliability
- There will be no relocation assistance provided
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

**Hybrid Work Model **#LI-Hybrid**

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank's hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

**What you can expect from us**
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
- Salaries are based on qualifications and experience and typically range from $62,385 to $73,395 (job grade 13)
- Depending on performance, you may be eligible for performance pay. The first tier of performance pay is for successfully meeting expectation, at 3 to 5% of your base salary. The Bank offers performance pay for those who exceed

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