Clerk B

6 months ago


Winnipeg, Canada City of Winnipeg Full time

Under the direct supervision of the Supervisor of Financial Services, the Clerk B is responsible for updating and maintaining the Collections Management System as well as other spreadsheets relating to the billing and collection of garbage and recycling services; typing and formatting correspondence, reports, minutes, or other documents as required; arranging and maintaining an accurate filing system and other record-keeping systems; processing documents and other duties compatible with the position.

**As the **_Clerk B - Billing Support_**_ _**you will**:

- Act as a liaison with 311, field staff, foreman and contractors for information in relation to cart delivery and repairs.
- Respond to service requests for the Solid Waste Services Division, including, but not limited to:

- Assigning service requests, directing problem requests, entering field notes and creating new service requests as required.
- Updating customer service software (Lagan).
- Communicating record searches to field staff, foreman or contractors through tag logs and lagan.
- Preparing letters for contractors and various departments within the City.
- Entering delivery and repair information into the Collections Management System.
- Running reports from the Collections Management System relating to billing and payment for garbage and recycling services.
- Creating delivery lists within the Collections Management System to assist field staff.
- Communicating directly with customers to arrange for cart delivery, pickup or repair.
- Dealing with and interacting with the public in relation to cart pickup and delivery and responding to customer enquiries and concerns.
- Support maintenance of deficiency reports on garbage and recycling collection as required.
- Support processes for progress estimates and spreadsheets for cart repairs and deliveries as well as ozone depleting substances.
- Assist in the data entry and administrative requirements for the implementation and operation of the garbage and recycling cart program including calendar requests, construction notices, work observation’s, customer billing modification.
- Sort and distribute external and internal mail.
- Format administrative reports and business cases for the Solid Waste Services Division.
- Use WasteWorks to invoice customers and record payments relating to bulky waste pickups, cart repairs and replacements, and payments.
- Use Customer Care and Billing (CCB) to charge customers for the Waste Diversion Fee, cart repairs, replacements and option upgrades.
- Process accounts payable and journal entries in PeopleSoft Finance module.
- Communicate with Landfill Billing Clerk regarding charges and payments for Small Commercial clients.
- Perform other related duties consistent with the classification as assigned.

**Your education and qualifications include**:

- Grade 12 or G.E.D., or an equivalent combination of training and experience will be considered.
- Demonstrated proficiency (advanced level) in the use of software, including Outlook, Word and Excel.
- Demonstrated ability to operate in a Windows based environment.
- Demonstrated knowledge of WasteWorks, Collections Management System, PeopleSoft Finance and CCB would be preferred.
- Ability to learn to use other databases and software, as may be required.
- Ability to perform work that is detailed in nature requiring high level of accuracy and maintain accurate records and files.
- Demonstrated ability to compute accurate mathematical calculations.
- Demonstrated ability to gather pertinent information, problem solve and and exercise sound judgement regarding customer complaints, research or referrals.
- Good organizational skills, as well as the ability to work independently, prioritize tasks, and meet deadlines.
- Prior administrative experience would be preferred.
- General knowledge of the Solid Waste function.
- Demonstrated ability to set up letters, memos and reports in accordance with Departmental policies and procedures.
- Demonstrated ability to communicate effectively, both verbally and in writing.
- Familiar with a variety of standard office equipment (e.g. photocopier, fax, etc.).
- Ability to perform miscellaneous clerical tasks consistent with the classification, as may be required.
- Demonstrated ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts and the public, in accordance with the Respectful Workplace Standard.
- Knowledge and understanding of the occupational hazards, safety precautions, regulations and procedures that is applicable to the area of work.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.

**How to Apply**:


  • Finance Clerk

    2 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Supervisor of Finance Clerical Support (Clerk C), the Clerk B Finance has responsibilities across the whole Finance Branch as follows: **Collections** - ensuring 30 and 60 day notices are issued to customers within acceptable time tolerances, transfer accounts in excess of 90 days to the collections agency, monitoring collection...


  • Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Manager of the Decision-Making Process, the Clerk B in the Committees Division provides clerical support to the Committees of Council by assisting the Committee Clerk in the preparation of committee documents such as agendas, minutes, dispositions, as well as preparing the meeting room. The Clerk B also provides...

  • Clerk B-cupe

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the general direction of the Senior Clerk of Community Development and Recreation Services, the Clerk B provides clerical and administrative support for the Division and is responsible for departmental issues tracking, the preparation of confidential correspondence, reports, graphic presentations, data compilation, and entry. **As the** **_Clerk B -...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Capital Accountant, the Clerk B - Capital Accounts Clerk is responsible for matching capital invoices with purchase orders, maintaining a current file of open purchase orders, progressing estimate amendments, maintaining paid and unpaid invoices, and processing capital invoices in PeopleSoft for payment. **As the **_Clerk B -...

  • Clerk B

    3 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the general direction of the Manager, Human Resources, the Clerk B - Human Resources Support Clerk performs administrative duties for the Human Resources Division such as managing all Workers Compensation Claims, maintaining all filing systems for the division (position files, personnel files, and medical files), provides administrative support to all...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Senior Clerk, the Clerk B - Billing Clerk is responsible for setting up new customers and premises in the Water and Waste Department utility billing system; administering and billing specialized accounts; processing meter installs and removals; administering the Water Leak Credit Policy; processing HiLo meter reading ToDo’s;...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Senior Clerk, the Clerk B - Billing Clerk is responsible for setting up new customers and premises in the Water and Waste Department utility billing system; administering and billing specialized accounts; processing meter installs and removals; administering the Water Leak Credit Policy; processing HiLo meter reading ToDo’s;...

  • Accounting Clerk

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Coordinator of Financial Services, the accounting clerk performs accounts payable and purchasing functions for multiple Departments in the Corporate portfolio. The position also receives goods and services in PeopleSoft for the Corporate Departments, prepares journal entries, and performs various other general...

  • Clerk B

    1 week ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Land Development Services Coordinator, the Development Applications Clerk is responsible for providing clerical support to the Development Applications Coordinator which includes processing all development applications that are received by the Land Development Branch, all aspects of advertisement preparation, processing a variety...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the direction of the Claims Supervisor, the Clerk B is responsible for responding to general claims inquiries, setting up new claims, typing claims related correspondence and obtaining claims related information from the City of Winnipeg Departments. **As the **Clerk B - Claims,** **you will**: - Responds to inquiries from the general public,...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Senior Clerk, the Clerk B - Operations is responsible for interpreting and entering parking closure details used to calculate, track and create invoices, including requests for paystation removal and installs. This position is also responsible for responding to the Operations and On-Street Kana Queues for citizen inquiries,...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the direction of the Senior Clerk, the Clerk B - Human Resources will assist in providing Human Resource support to the department's operating divisions. The position is responsible for providing support in recruitment, Base HR, and other administrative duties. **As the** **_Clerk - B_** **you will**: - Prepare internal and external postings and...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    The Clerk B - Workers Compensation Clerk, under the supervision of the Health Resource Specialist, is responsible for all work support assignments, including the preparation of all forms and processes for Workers Compensation, research, statistical analysis and maintenance of WCB files. **As the **_Workers Compensation Clerk _**you will**: - Prepare all...

  • Clerk B- Education

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Senior Human Resources Consultant, the Clerk B - Education and Training Clerk assists in the coordination and promotion of education and training within the Department. **As the **_Clerk B - Education and Training Clerk_** **you will: - Assist in coordinating the delivery of education and training in the Department. -...

  • Clerk B Mill

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Administrative Coordinator of Support Services, the Clerk B - Receptionist is responsible for performing front-line customer service duties, assisting with supply and inventory processes, and assisting with annual statistical reports. The Clerk B is required to perform routine tasks such as but not limited to receptionist duties,...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    The Clerk B - General Services Clerk is responsible for providing clerical support to the Environmental Standards Division, entering data into various program databases, receiving, directing or responding to calls, filing and archiving information, preparing various correspondences to customers, typing reports, booking meetings, and other related duties for...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Traffic Signals Engineer, The Traffic Signals Accounts Clerk is responsible for maintaining and processing all bookkeeping, accounting, purchasing, accounts payable, work order functions, and tasks related to the Traffic Signals Branch. **As the** **_Clerk B - Traffic Signals Accounts Clerk,_** **you will**: - Monitor...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the Supervision of the Financial Analyst, the Accounts Receivable Clerk is responsible for maintaining various accounts receivable, the preparation of invoices, data entry into the YARDI Property Management System, preparing bank deposits, processing receipt of payments, reviewing documentation supporting Purchasing card purchases, administering...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Supervisor of Financial Services, the Accounts Receivable/Billing Support Clerk is responsible for billing and processing payments; reconciling, maintaining and analyzing reports; servicing the general public; preparing and performing other related duties in order to provide financial support for the Brady Road Landfill...

  • Clerk B

    6 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Supervisor of Financial Services, the Accounts Receivable/Billing Support Clerk is responsible for billing and processing payments; reconciling, maintaining and analyzing reports; servicing the general public; preparing and performing other related duties in order to provide financial support for the Brady Road Landfill...