Clerk B
7 months ago
Under the supervision of the Senior Clerk, the Clerk B - Billing Clerk is responsible for setting up new customers and premises in the Water and Waste Department utility billing system; administering and billing specialized accounts; processing meter installs and removals; administering the Water Leak Credit Policy; processing HiLo meter reading ToDo’s; estimating consumption; adjusting consumption; manually billing accounts and providing clerical billing support for Solid Waste’s Waste Diversion Fee.
**As the **_Clerk B - Billing Clerk_**_ _**you will**:
- Manually generate bills and adjust consumption in the Water and Waste Department utility billing system.
- Request information from customers by mailing out special meter reading request cards and by phoning customers as required.
- Initiate inspector reports to determine the accuracy of readings, consumption and billings.
- Evaluate consumption history in billing system.
- Estimate accounts where no meter reading is presented or the meter reading is not useable for billing.
- Adjust accounts using actual meter readings, where the account had been previously billed based on estimated consumption or incorrect meter reading.
- Prorate consumption to generate final bills based on actual meter readings.
- Explain adjustments to customers in person or by telephone by exception.
- Process electronic Hi/Lo rechecks daily.
- Review assigned rechecks and compare the meter read information to determine whether to use the meter reading provided.
- Create inspector field activities, customer re-read request or cancel/ rebill To-Do’s as required.
- Set up new premise addresses in the Water and Waste Department utility billing system for billing.
- Receive and interpret source documents from various departments (Planning, Property and Development, Assessment, Water and Waste Technical, etc.).
- Create a new premise address and service point in the billing system.
- Confirm and correct postal code information.
- Identify and verify the size of meter to be installed per the source documentation.
- Process meter installed, meter exchanged, meter removal field slips.
- Administer and bill specialized accounts.
- Set up customers in the billing system for seasonal services, hydrant usage, and other specialized accounts.
- Manually bill accounts outside regular billing cycles.
- Finalize seasonal accounts or at the request of the customer.
- Ensure seasonal accounts with outstanding balances are flagged for discontinuation of future service.
- Administer the Water Leak Credit Policy.
- Respond to customer enquiries about the policy.
- Determine eligibility for the policy, following established processes and guidelines.
- Create the credit adjustment in the billing system
- Approve (up to their authority) or recommend approval for a credit under the policy.
- Maintain data relating to the Water Leak Credit Policy.
- Provide clerical support for billing of Solid Waste’s Waste Diversion Fee.
- Create service points and accounts for solid waste customers.
- Review various queries and update the billing system ensuring all customers are billed appropriately for the Waste Diversion fee.
- Provide vacation and sick coverage to the Clerk C as required.
- Perform other related duties consistent with the classification, as assigned.
**Your education and qualifications include**:
- High School diploma or G.E.D. supplemented by formal training in business administration or an equivalent combination of training and experience.
- Minimum two years’ experience in a high volume rate based accounting system.
- Demonstrated ability to operate a personal computer working in a Windows environment. Experience working with various software packages including Outlook, Word, Excel, and Synergen at a basic level.
- Demonstrated ability to type accurately at 40 wpm (net).
- Demonstrated ability to perform work that is detailed in nature requiring high level of accuracy.
- Demonstrated ability to compute accurate mathematical calculations.
- Demonstrated ability to work in an organized manner and prioritize work to meet deadlines and established performance standards of productivity and quality.
- Demonstrated ability to gather pertinent information, problem solve and exercise sound judgment regarding customer complaints, research or referrals.
- Demonstrated ability to analyze financial and consumption information.
- Demonstrated ability to learn and adapt to new technology.
- Demonstrated ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts and the public, in accordance with the Respectful Workplace Standard.
- Demonstrated ability to follow written and verbal instruction, and ability to communicate effectively, both verbally and in writing, with customers and internal staff.
- Demonstrated ability to work under mínimal supervision.
- Demonstrated ability to maintain confidentiality with respect to dealin
-
Finance Clerk
2 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the supervision of the Supervisor of Finance Clerical Support (Clerk C), the Clerk B Finance has responsibilities across the whole Finance Branch as follows: **Collections** - ensuring 30 and 60 day notices are issued to customers within acceptable time tolerances, transfer accounts in excess of 90 days to the collections agency, monitoring collection...
-
Committee Support Clerk B
8 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general supervision of the Manager of the Decision-Making Process, the Clerk B in the Committees Division provides clerical support to the Committees of Council by assisting the Committee Clerk in the preparation of committee documents such as agendas, minutes, dispositions, as well as preparing the meeting room. The Clerk B also provides...
-
Clerk B-cupe
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general direction of the Senior Clerk of Community Development and Recreation Services, the Clerk B provides clerical and administrative support for the Division and is responsible for departmental issues tracking, the preparation of confidential correspondence, reports, graphic presentations, data compilation, and entry. **As the** **_Clerk B -...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the supervision of the Capital Accountant, the Clerk B - Capital Accounts Clerk is responsible for matching capital invoices with purchase orders, maintaining a current file of open purchase orders, progressing estimate amendments, maintaining paid and unpaid invoices, and processing capital invoices in PeopleSoft for payment. **As the **_Clerk B -...
-
Clerk B
3 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general direction of the Manager, Human Resources, the Clerk B - Human Resources Support Clerk performs administrative duties for the Human Resources Division such as managing all Workers Compensation Claims, maintaining all filing systems for the division (position files, personnel files, and medical files), provides administrative support to all...
-
Clerk B
7 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the supervision of the Senior Clerk, the Clerk B - Billing Clerk is responsible for setting up new customers and premises in the Water and Waste Department utility billing system; administering and billing specialized accounts; processing meter installs and removals; administering the Water Leak Credit Policy; processing HiLo meter reading ToDo’s;...
-
Clerk B
3 weeks ago
Winnipeg, Canada City of Winnipeg Full timeUnder the supervision of the Land Development Services Coordinator, the Development Applications Clerk is responsible for providing clerical support to the Development Applications Coordinator which includes processing all development applications that are received by the Land Development Branch, all aspects of advertisement preparation, processing a variety...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the supervision of the Senior Clerk, the Clerk B - Operations is responsible for interpreting and entering parking closure details used to calculate, track and create invoices, including requests for paystation removal and installs. This position is also responsible for responding to the Operations and On-Street Kana Queues for citizen inquiries,...
-
Clerk B
7 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the direction of the Claims Supervisor, the Clerk B is responsible for responding to general claims inquiries, setting up new claims, typing claims related correspondence and obtaining claims related information from the City of Winnipeg Departments. **As the **Clerk B - Claims,** **you will**: - Responds to inquiries from the general public,...
-
Accounting Clerk
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general supervision of the Coordinator of Financial Services, the accounting clerk performs accounts payable and purchasing functions for multiple Departments in the Corporate portfolio. The position also receives goods and services in PeopleSoft for the Corporate Departments, prepares journal entries, and performs various other general...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the direction of the Senior Clerk, the Clerk B - Human Resources will assist in providing Human Resource support to the department's operating divisions. The position is responsible for providing support in recruitment, Base HR, and other administrative duties. **As the** **_Clerk - B_** **you will**: - Prepare internal and external postings and...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeThe Clerk B - Workers Compensation Clerk, under the supervision of the Health Resource Specialist, is responsible for all work support assignments, including the preparation of all forms and processes for Workers Compensation, research, statistical analysis and maintenance of WCB files. **As the **_Workers Compensation Clerk _**you will**: - Prepare all...
-
Clerk B- Education
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general supervision of the Senior Human Resources Consultant, the Clerk B - Education and Training Clerk assists in the coordination and promotion of education and training within the Department. **As the **_Clerk B - Education and Training Clerk_** **you will: - Assist in coordinating the delivery of education and training in the Department. -...
-
Clerk B Mill
7 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the supervision of the Administrative Coordinator of Support Services, the Clerk B - Receptionist is responsible for performing front-line customer service duties, assisting with supply and inventory processes, and assisting with annual statistical reports. The Clerk B is required to perform routine tasks such as but not limited to receptionist duties,...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeThe Clerk B - General Services Clerk is responsible for providing clerical support to the Environmental Standards Division, entering data into various program databases, receiving, directing or responding to calls, filing and archiving information, preparing various correspondences to customers, typing reports, booking meetings, and other related duties for...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general supervision of the Traffic Signals Engineer, The Traffic Signals Accounts Clerk is responsible for maintaining and processing all bookkeeping, accounting, purchasing, accounts payable, work order functions, and tasks related to the Traffic Signals Branch. **As the** **_Clerk B - Traffic Signals Accounts Clerk,_** **you will**: - Monitor...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the Supervision of the Financial Analyst, the Accounts Receivable Clerk is responsible for maintaining various accounts receivable, the preparation of invoices, data entry into the YARDI Property Management System, preparing bank deposits, processing receipt of payments, reviewing documentation supporting Purchasing card purchases, administering...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general supervision of the Supervisor of Financial Services, the Accounts Receivable/Billing Support Clerk is responsible for billing and processing payments; reconciling, maintaining and analyzing reports; servicing the general public; preparing and performing other related duties in order to provide financial support for the Brady Road Landfill...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeUnder the general supervision of the Supervisor of Financial Services, the Accounts Receivable/Billing Support Clerk is responsible for billing and processing payments; reconciling, maintaining and analyzing reports; servicing the general public; preparing and performing other related duties in order to provide financial support for the Brady Road Landfill...
-
Clerk B
6 months ago
Winnipeg, Canada City of Winnipeg Full timeReporting to the Clerk C, the Clerk B is responsible for providing customer service both in person and over the telephone as well as providing general clerical support to the Commercial inspections Branch. Based on operational requirements, duties will vary and may include processing inspections or occupancy requests, occupancy inspection reports,...