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Alarm Monitoring Station Operator/dispatcher

4 months ago

St Catharines, Canada Fire Monitoring of Canada Inc. Full time

Fire Monitoring of Canada Inc. is a full-service ULC-listed monitoring company, specializing in the monitoring of premises required to have their fire alarm and sprinkler system monitored under their applicable Codes and Standards. Monitoring and servicing customers throughout Ontario, FMC also provides custom-designed and installed security solutions to include, but not limited to, CCTV, Access Control, Nurse Call, Intercom, and Integrated Systems.

Fire Monitoring of Canada Inc. (FMC) offers a wide variety of employment opportunities in a progressive, team-oriented atmosphere. At FMC, we provide the necessary training and tools to ensure an enjoyable and safe working environment for all.

Every employee at FMC plays an important role in providing the highest alarm installation, servicing and monitoring for our customers and the environment alike. **Our success is built through the hard work of our employees.**

We are currently seeking a team oriented, professional, and driven person to join our monitoring station dispatching team. Our company specializes in the servicing and monitoring of commercial, industrial, and high risk residential communities.

The position will entail the processing of incoming alarm signals, as well as various administrative duties. Qualifications include:

- the ability to work shifts **including overnight**;
- experienced in using Microsoft Office, Outlook and Windows software;
- sound keyboarding skills; proficient use of the English language (French is an asset); both written and verbal;
- experience in dealing with the public by telephone;
- troubleshooting/problem solving skills;
- and the ability to multitask and prioritize

Technical aptitude and/or familiarity with the security and fire industry are assets. Full training will be provided.

**Salary**: From $18.25 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability

COVID-19 considerations:
Rapid tests and masks available, vaccine policy in effect

Work Location: One location