Emergency Services Dispatcher

6 months ago

St Albert, Canada City of St. Albert Full time

Cultivate your Career
As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to making St. Albert one of the best places to live in Canada.
The Opportunity
Under the direction of the Platoon Chief, the Dispatcher will work in close co-operation with and support all Station Officers, Chief Officers, Corporate Senior Management, Contract Customers and members of Fire Services. The position is responsible for completing duties to support the implementation of effective and efficient communication/dispatch procedures to meet customer service goals and objectives.

**Specifically, the Dispatcher will**:

- Call answer and dispatch;
- Process emergency requests;
- Dispatch equipment and personnel as per operational guidelines, while adhering to emergency fire and medical protocols;
- Enter incident data in a records management system;
- Liaise with RCMP, Alberta Environment, Central Communications Centre (AHS), Mutual Aid Partners, Utilities, Public Works, STARS or other support agencies, as requested;
- Alert and dispatch external response agencies;
- Ensure proper operation of E-911 phones, and voice play back recorder;
- Issue Dangerous Goods Permits;
- Monitor Environment Canada weather and provide City wide alerts and notifications;
- Monitor the Regional Ambulance Diversion computer ;
- And console effectively and efficiently.

**Qualifications**:

- High School Diploma, or equivalent.
- Valid Emergency Fire Dispatch Certification.
- Valid Basic Cardiac Life Support (CPR) Certification.
- Ability to communicate effectively with others, in person, on the telephone, or on the radio.
- Ability to type accurately and efficiently.
- Advanced computer skills.
- Knowledge of the City’s Municipal Emergency Plan and other emergency protocols is an asset.
- Knowledge and experience working with FDM is an asset.
- Valid Registration with the National Academy of Emergency Dispatchers as an Emergency Fire Dispatcher is an asset.

Hours of Work
This position requires flexibility to accommodate day, evening, and weekend shifts, up to 42 hours per week.

Shifts are ten (10) hour day shifts and fourteen (14) hour night shifts.
Compensation

**Probationary Rate**: $33.36 per hour. In addition, the City of St. Albert offers a comprehensive benefit package including a defined benefit pension plan.

The position is part of an employee group that is represented by the International Association of Fire Fighters Local 2130.
Application Information
- Applications will only be accepted to 10:00 p.m. MST on the closing date.
- Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview.

Closing Statement

  • Emergency Services Dispatcher

    5 days ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to...

  • Emergency Services Coordinator

    6 days ago

    St. Albert, Alberta, Canada City of St. Albert Full time

    Job OverviewCultivate your career in a dynamic community renowned for its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life.We are seeking a highly skilled Emergency Services Dispatcher to join our team in providing high-quality programs and services to over 70,000 residents.

  • Emergency Communications Operator

    6 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to...

  • Emergency Communications Operator

    5 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to...

  • Emergency Communications Operators

    5 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and we are proud to contribute to...

  • Emergency Communications Operator

    6 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to...

  • Dispatcher/service Coordinator

    6 months ago

    St. George, Canada 365 Industrial Solutions Full time

    Dispatcher/service coordinator **Job Description**: The role of the dispatcher is a multi-faceted position that requires excellent time management, superior organizational skills paired with impeccable communication skills. The dispatch is responsible for ensuring that every project has the correct staffing power, this is coordinated with the project...

  • Enforcement Dispatcher

    2 months ago

    Prince Albert, Canada CanOps Full time

    The PECC offers a wide range of services in the public safety spectrum. We are the first point of contact to receive, assess and route 911 calls in the Province, with the exception of Saskatoon and Regina Corporate city limits. In addition, we provide call taking and dispatch services for 365 Fire Departments, both career and volunteer, from across the...

  • Service Dispatcher

    5 months ago

    West St Paul, Canada Frontier Refrigeration and Mechanical Services Full time

    **About us** Frontier Refrigeration and Mechanical Services is a small business in ENERGY_UTILITIES in West St Paul, MB R2P 2W5. We are professional, agile, professional, and our goal is to To add an energetic and extremely organized individual to our team to head up the the Service Dispatch and Office Manager Role posted. Our work environment includes: -...

  • Flatbed Dispatcher

    5 months ago

    West St Paul, Canada Run Rite Freight Systems Inc. Full time

    Seeking experienced dispatcher with knowledge of the flatbed market, with a focus on backhaul into Winnipeg and Western Canada. Familiarity with Loadlink is an asset. Minimum 8 Years Experience Required. Responsibilities and Requirements: - Ensure accurate time sheets, payroll and other summaries - Maintenance of work records and logs - Dispatch drivers...

  • Dispatcher

    5 months ago

    Fort St. John, Canada Trojan Safety Services Ltd. Full time

    Duties: - Answering incoming calls and directing them to the appropriate department or personnel - Dispatching service technicians to customer locations based on urgency and availability - Maintaining accurate records of all calls, dispatches, and service requests - Monitoring and tracking the progress of service calls to ensure timely resolution -...

  • Dispatcher

    5 months ago

    St. Thomas, Canada MCDOUGALL ENERGY INC Full time

    **ABOUT US**: McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our...

  • Dispatcher, Trucks

    5 months ago

    West St Paul, Canada Grow More Transport Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Ensure proper functioning of equipment - Maintain work records and logs - Monitor personnel workloads and locations - Advise vehicle operators of traffic and other problems -...

  • Truck Driver

    4 weeks ago

    St. Albert, Alberta, Canada Skyhawk Transport Services Ltd. Full time

    Job Title: Truck Driver - Skyhawk Transport Services Ltd.Job Summary: We are seeking a skilled Truck Driver to join our team at Skyhawk Transport Services Ltd. The successful candidate will be responsible for transporting goods and materials safely and efficiently across various locations.Key Responsibilities:Load and unload goodsObtain special permits and...

  • Emergency Management Coordinator

    5 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and we are proud to contribute to...

  • Dispatcher

    6 months ago

    Prince Albert, Canada First Transit Canada Full time

    "We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so...

  • Security Guard/switchboard-dispatcher

    6 months ago

    St. Thomas, Canada St. Thomas Elgin General Hospital Full time

    **POSITION: Security Guard/Switchboard-Dispatcher** **UNIT: Security** **STATUS: Full Time** **SALARY: Security Guard: $26.45 - $26.84; Switchboard-Dispatcher: $ 23.42 - $25.19** : The Security Guard and Switchboard-Dispatcher are integral members of the Security team. The Security Guard role provides a safe environment for our patients, staff, and...

  • Strategic Project Manager

    7 days ago

    St. John's, Newfoundland and Labrador, Canada Total Systems Solutions Consulting Inc. Full time

    Total Systems Solutions Consulting Inc. is seeking a highly skilled Project Manager to work on an exciting project for the Provincial Health Services Authority (PHSA) in British Columbia, Canada.The successful candidate will be responsible for leading the development of a service plan and functional program for a new Kamloops Dispatch Operations Centre...

  • Dispatcher, Trucks

    5 months ago

    East St. Paul, Canada NANIAN GROUP LTD. Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Maintain work records and logs - Monitor personnel workloads and locations - Organize warehouse and work areas - Perform general office duties - Provide customer service - Dispatch personnel according to schedules and work orders - Dispatch personnel as...

  • Assistant Bulk Dispatcher

    5 months ago

    St. Isidore, Canada propane levac propane inc Full time

    Reporting to the Dispatch, the Assistant Dispatcher creates trucking routes that reduce costs but meet customer delivery needs. The Assistant Dispatcher will be responsible for using routing software to establish daily trucking routes that make the required stops outlined in customer contracts. This person will need to be able to adapt to last minute changes...