Head of Change Management

2 weeks ago

Toronto, Canada Connor, Clark & Lunn Financial Group Full time

**Head of Change Management**

**Connor, Clark & Lunn Private Capital**

**Toronto, ON**

We are currently looking for a
**Head of Change Management **to join our team The
**Head of Change Management **plays a pivotal role enabling advice and service effectiveness by connecting the dots between head office and frontline advisors to deliver meaningful programs that elevate both the employee and client experience. They will be responsible for developing and executing change management strategies and programs to deliver transformation enablement tools to the organization.

The role requires a leader with experience in leading change management within complex transformative initiatives and influencing skills who can build relationships and steward change across all areas of the organization. They will regularly interact and engage with all stakeholders across Connor, Clark & Lunn Private Capital.

**What You Will Do**

**Build and lead the change management practice for Connor Clark & Lunn Private Capital**
- Develop and implement a multi-year change strategy & approach
- Assess and understand change readiness & change impacts and identify key stakeholder groups to inform required activities

**Develop and implement change and engagement activities**
- Scope, plan, design and implement change and engagement activities to enable single and multi-year programs and support the adoption of changes required by transformation initiatives
- Develop comprehensive stakeholder engagement, communications and sustainment plans that support stakeholders throughout the change journey
- Identify any change-related program risks and recommended mitigation steps

**Lead stakeholder engagement and execution, connecting the dots across different functions**:

- Lead and facilitate stakeholder sessions across multiple teams to enable leadership alignment and commitment
- Provide input, document requirements and support the design/delivery of change learning programs
- Engage and collaborate with other team members and partners in the business (e.g., communications, learning/training, ops) throughout the transformation journey to plan and deliver on transformation priorities

**Define and measure key success metrics and monitor change progress**:

- Develop KPIs and strategic dashboards
- Run analyses and review results against performance targets
- Share results with leadership team and stakeholders to action

**What You Bring**
- University Degree in Business or similar discipline, MBA or similar post-graduate education.
- Minimum 10 years of relevant experience, ideally in financial services
- Experience in leading change management and communication activities within complex transformative initiatives
- Advanced verbal and written communication skills, facilitation and presentation skills for both senior management and large employee base
- Proven ability to engage and manage stakeholder relationships in a complex, matrix environment
- Strong negotiation, leadership and strategic thinking skills
- Flexible and adaptable to work in ambiguous situations
- Robust organizational skills to coordinate and prioritize several concurrent projects
- Excellent interpersonal, communication and presentation skills to deal with many senior internal stakeholders
- Acute business acumen and understanding of organizational issues and challenges

**About Connor, Clark & Lunn Financial Group**

Connor, Clark & Lunn Financial Group Ltd. (“CC&LFG”) provides a broad range of traditional and alternative investment products and services to individuals, advisors and institutional investors. Our business comprises of eleven institutional investment affiliates that are responsible for investment decision making and client service, as well as distribution affiliates including Connor Clark & Lunn Private Capital, which provides multi-asset class investment solutions and Connor, Clark & Lunn Funds which distributes single-strategy investments to individual investors. CC&LFG partners with each of its affiliates by contributing world class operations, product development expertise, broad distribution, and business management. We have grown from $29 billion in assets and 200 people in 2008 to approximately $110 billion in assets and over 800 people today. This has been accompanied by a high level of change in technology, types of assets managed, trading activity and geographic growth. As we look forward, we can see both opportunities and challenges for further growth that only reinforce our commitment to attracting, retaining and motivating the most talented people.

This is best achieved by:

- **A High-Quality Environment**: To work with people who we hold in high regard; to enjoy the time that we spend at work; to focus on productive activities without the distraction of politics and bureaucracy; to treat each other with respect.
- **An Opportunity to Succeed**:To do work that has value and which presents the opportunity for professional growth and d

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