Account Manager/broker Support

1 week ago


Edmonton, Canada InsureLine Brokers (Clear Cut) Full time

*InsureLine Brokers

Clear Cut)* is a leader in Auto, Ho

, Busines
- nd Travel insur
- e. We are cur

ently looking for a career-min
- *Account Manager/B

oker Supp
- (Personal Lines

urance)* wi
- experience in *Personal Lines insuran
- to join our diverse
- inclusive team. *Main Duties:*
- Assist brokers with

servicing/managing of t

ir books of business and maintaining high levels of client retention
- Engage with clients to determine their needs and provide expert advice to ensure the best coverage for them
- Quote/write inbound new business
- Cross-sell & upsell various lines of business
- Build and maintain strong client relationships through excellent customer service and proactive and effective communication
- Manage and process business (including risk assessment, quoting/marketing, reviewing coverage, processing policy changes/endorsements, handling renewals, premium collection, etc.) on a timely basis
- Handle customers' and insurers' inquiries in a professional and timely manner
- Support clients in the claims process, etc.
- Other responsibilities as required *Requirements:*
- Superior work ethic with high level of integrity, professionalism, reliability and accountability
- High level of motivation, excellent time management skills, and the ability to multi-task
- Strong customer service skills (sales skills would be an asset)
- Strong communication skills with a natural ability at building authentic client relationships
- Excellent problem-solving skills
- Team player
- Minimum high school diploma
- General Insurance level 1 or level 2 license
- Minimum 2 year General Insurance experience in Personal Lines
- Experience in insurance companies' portals/quoting tools
- Experience in Commercial Lines insurance would be an asset
- On-site parking
- Paid time off Flexible Language Requirement:

- French not required Schedule:

- Monday to Friday Experience:

- General Insurance: 2 years (required) Licence/Certification:

- Level 1 or Level 2 General Insurance license (required) Work Location: In person



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